Data Cloud Integrations

Data Cloud integrations push your Outdoo conversation data into your own data warehouse, so your analytics team can join it with pipeline, product, and revenue data and build reporting that Outdoo does not provide out of the box.

Go to Settings > Ecosystem > Data Cloud.

What you can connect

Outdoo supports the major warehouses:

Each warehouse has its own article with the connection details and the credentials you need, so start from the one you use.

How the page works

Connections appear as cards. Filter tabs let you switch between all connections, active ones, and inactive ones, and a search box helps once the list is long. A card shows whether it is connected, and some are marked as beta or as coming soon.

Some connections need our team to provision something first. If a card says it needs support, write to us with the warehouse you want and we will enable it.

Before you start

This is the one integration category where the work is mostly on your side of the fence. Have these ready:

A warehouse user for Outdoo, with permission to create and write to a dedicated schema.
The connection details for that warehouse: account or host identifier, database, schema, and warehouse or cluster name.
A decision on where the data should land. Give Outdoo its own schema rather than writing into tables your team already uses.

Involve whoever owns the warehouse before you connect. Warehouse credentials usually sit with a data or platform team, not with sales operations.

What lands in the warehouse

Conversation-level records and their derived fields — the metadata about calls, their participants, scores, trackers, and insights. The volume grows with your call volume, so agree a retention approach with your data team rather than letting it accumulate indefinitely.

If a sync stops

The usual causes are credentials rotating, permissions changing on the target schema, or the warehouse being paused to save cost. Check those three first. If the connection still fails, write to us with the warehouse and the time the syncs stopped and we will look at it from our side.

Hope this article was helpful. For any queries, please write to support@outdoo.ai