How to change the format of messages in Outdoo AI
Learn how to customize the format of notifications and messages in Outdoo AI by modifying notification templates through Company Settings.
You can customise the format of call summary notifications by modifying the notification template. Follow these steps:
- Go to Company Settings > Conversation Capture > Notification Templates.
- For email and Slack separately, turn each section on or off, for example Call Purpose, Next Steps, or Key Points. Call Info is always included.
- Drag sections to change the order in which recipients see them.
Changes apply to future notifications only. For the full list of sections, see Custom notifications.
Hope this article was helpful. For any queries, please write to support@outdoo.ai