Intro to Roleplay Agents
Roleplay Agents are Outdoo AI’s lifelike, interactive AI buyers designed to help your team practice real sales conversations anytime. These agents simulate realistic buyer behavior, objections, tone, and decision-making patterns—allowing reps to improve cold calling, discovery, objection handling, negotiation, and more through repeated practice.
What Are Roleplay Agents?
Roleplay Agents are:
- AI-driven “Digital Twins” of real buyers
- Customizable personas with personality traits, emotional states, interests, and objections
- Reusable simulations for multiple sales stages
- Tools for structured practice, micro-learning, and feedback-driven skill development
- Easy to share, organize, and embed into training programs or Outdoo Courses
Ways to Create Roleplay Agents
| Creation Method | Description | Best For |
|---|---|---|
| From Existing Calls | Upload a call or connect Gong/Clari; Outdoo extracts buyer behavior, tone, objections, and persona details automatically. | Most accurate, real-world scenarios |
| Create Variations | Generate instant variations using new personas, scenarios, or voice styles. | High-volume roleplay libraries, adaptability training |
| Clone Roleplay Agent | Reuse an agent across multiple sales stages (e.g., discovery → pricing → negotiation). | Consistency across the sales cycle |
| Create From Prompt | Type a short prompt describing the buyer and context; Outdoo builds a complete agent. | Fast persona creation, onboarding, new scenarios |
Key Features of Roleplay Agents
- Adaptive buyer conversations based on persona and scenario
- Configurable personality traits (tone, emotional state, communication style)
- Scenario customization (cold call, discovery, demo, pricing, negotiation, etc.)
- Objection and preference libraries for realistic responses
- Built-in scorecards for instant, targeted feedback
- Coaching instructions to guide the learner’s approach
- Optional background environments for context simulation
- Micro-learning support for skill-focused roleplay sessions
Organizing Roleplay Agents
You can organize agents using folders to:
- Group agents by product line
- Create skill-based libraries (discovery, objections, negotiation, etc.)
- Build structured learning paths
- Collaborate with team members
- Share full folders for courses or onboarding programs
Folder Actions
| Action | Result |
|---|---|
| Add to Folder | Places an agent inside an existing or new folder |
| Share Folder | Gives the whole team or specific groups access |
| Use in Course | Insert selected agents into any Outdoo learning track |
Why Roleplay Agents Matter
Roleplay Agents help sales teams:
- Practice realistic buyer scenarios repeatedly
- Build conversational confidence and fast thinking
- Improve objection handling, discovery, and qualification skills
- Strengthen consistency across the whole sales cycle
- Train without needing managers or peers to participate
- Scale training with unlimited, on-demand scenarios
Use Cases
| Use Case | How Roleplay Agents Help |
|---|---|
| Onboarding | New hires can practice conversations immediately, using consistent scenarios |
| Ongoing Skill Development | Reps can revisit agents to reinforce learning over time |
| Sales Bootcamps | Build multi-week practice programs with progression |
| Team Certification | Use scorecards to assess skill mastery |
| Course Creation | Add agents directly into structured training paths |