Manage Uploaded Calls
Calls you upload to build roleplay agents are managed from the Add a Call window on the agent creation page. From there you can find, review and delete uploaded calls, or upload new ones.
Accessing uploaded calls
Go to Practice > Roleplay Agents, click Create Roleplay Agent and choose Create Single Agent. Under the prompt box, click Add Context > From Uploaded Calls. The Add a Call window opens on Choose a Call.
Filters
Use the search box to find a call by title. Filter by upload date (Last 7 Days, Last 30 Days, Last 90 Days, Last 6 Months or All Time) and by length (Any Duration, < 5 min, 5 - 15 min, 15 - 30 min or > 30 min).
Managing calls
Each call in the list shows its title and details, with two actions:
- Show Transcript opens the call's transcript so you can check it's the right call.
- Delete removes the call permanently. You're asked to confirm first, because deleting a call can't be undone.
To add a new recording, switch to Upload a File and upload an MP3 or MP4 file. To build an agent from a call, select it and click Use This Call.
Hope this article was helpful. For any queries, please write to support@outdoo.ai