Call Blitz overview
Call Blitz is a focused practice drill. Team members enter a timed session, typically 15 to 60 minutes, and practice calls with roleplay agents back-to-back with minimal interruption. When an agent doesn't pick up, the session moves on to the next agent automatically, just like a real calling block. The structure is deliberate: no multitasking, just calling.
Watch: Set Up an AI-Powered Call Blitz for Continuous Sales Practice
When to use Call Blitz
Morning warmup
A 15 to 30 minute blitz before live customer calls gets team members into a rhythm before their pipeline meetings start. Teams that do this consistently tend to have better openers on real calls because the habit is already active.
Onboarding practice
New team members use blitz sessions to practice objection handling with AI agents before they call real prospects. Running 20 simulated calls in an hour gives more repetition than a week of shadowing.
Targeted weakness drilling
If a team member struggles with a specific objection or scenario, assign a blitz using agents that focus on that scenario. The team member gets concentrated practice on the weak point rather than practicing everything equally.
Before a big calling push
Run a longer blitz (1 to 2 hours) ahead of an outbound campaign or the end of a quarter, so team members are warmed up on the openers and objections they're about to hear for real.
How to set up a Call Blitz
- Go to Manage > Call Blitz and click Create Call Blitz.
- Give the session a title and set the session length (for example, 30 minutes).
- Set the pickup rate and choose which roleplay agents to include.
- Assign the blitz to everyone or to specific teams and team members.
- Optionally schedule email reminders for participants.
- Click Publish.
For the full steps, see How to create a Call Blitz.
Running a session
Once started, team members call the agents in sequence. If an agent doesn't pick up, the session moves on to the next agent. A timer tracks the session duration. Participants work through the queue without stopping to reset or navigate; the flow is the point.
The Call Blitz list, where team members see their current streak and pick a session to start.
After the session
Team members can review their own results with View Performance on the blitz. Managers can compare results across the team in Performance > Practice on the Call Blitz tab, and open individual sessions in Practice > History to listen and leave feedback.
Hope this article was helpful. For any queries, please write to support@outdoo.ai