Conversation Intelligence Integrations
If your team already records calls with another conversation intelligence tool, you do not have to move everything to Outdoo AI at once. These integrations let Outdoo AI work with the calls that tool is already capturing, so you can add practice and coaching on top of a recording setup that is working.
Go to Company Settings > Ecosystem > Conversation Intelligence.
What you can connect
Each has its own article with the connection steps and the credentials to have ready. For every tool, you click Connect on its card and then Contact Support on the integration page, and the Outdoo AI team finishes the connection with you.
How the page works
Each tool appears as a card with Details and Connect buttons. Use the All, Connected, and Available tabs to filter the cards, or the Search box to find a tool by name.
Why teams connect one
Three situations come up most often:
- You are evaluating Outdoo AI and do not want to change your recording setup during a trial. Connecting the existing tool means your real calls are available for scoring and for building roleplay agents from day one.
- You are migrating and want an overlap period where both tools have the data. When you are ready to finish the move, the migration articles cover bringing history across.
- You are keeping both. Some teams keep an existing tool for revenue intelligence and use Outdoo AI for practice and coaching. The integration keeps the two in step.
What it enables
Calls captured by the connected tool become available in Outdoo AI for analysis, scoring, and as source material for creating roleplay agents from real conversations. That last one is the reason most teams connect: the fastest way to build a realistic practice agent is from a call that actually happened.
Moving across entirely
If you decide to consolidate on Outdoo AI, there are dedicated guides for each tool:
Hope this article was helpful. For any queries, please write to support@outdoo.ai