Delete a call

Deleting a call recording removes it, along with any associated data, permanently from Outdoo AI. Once a call is deleted, it is not recoverable. To delete a call, go to the call page, click and select Delete recording.

The ability to delete calls is set only for tech admins, and managers. If you don't have it and think you should, contact your Outdoo AI tech admin.

How to Delete a call?

Open the call page > Click on three dot on top right of the page > Click Delete call

What's removed when you delete a call?

When you delete a call recording, you permanently remove it from Outdoo AI, along with any associated data. This includes:

• Call-related data like transcripts and media
• Notes, comments, and scores
• Call stats