Delete a call

Learn how to permanently delete a call recording and all associated data from Outdoo AI, including permissions requirements and what gets removed.

Deleting a call permanently removes the recording and all related data from Outdoo AI. Deleted calls can't be recovered.

Deleting calls needs a permission profile that allows it. If you need this access and don't have it, contact your Outdoo AI admin.

How to delete a call

  • Open the call from Real Calls > History.
  • Click More actions (⋯) in the top-right corner of the page.
  • Select Delete Call and confirm.

What is removed when you delete a call

Deleting a call permanently removes all of the following from Outdoo AI:

  • The recording, transcript, and any related media
  • Notes, comments, and scores
  • Call stats

If you only want to limit who can see the call, set it as private instead. See Set a call as private.

Hope this article was helpful. For any queries, please write to support@outdoo.ai