Default Permission Profiles for Practice Features
Learn about Outdoo AI's role-based access system and understand which permissions each user role has, from Admin to Viewer, to manage your team effectively.
Outdoo AI controls access with permission profiles. This article summarises what each default profile can do in the Practice features: roleplay agents, Call Blitz, courses and the AI Trainer. For the full list, see the Default permission profiles guide.
Profile overview
Default profiles at a glance
- Admin: Full access to all features and settings. Ideal for account owners and platform administrators.
- Manager: Broad access, including Analytics and Performance. Suited for team leads and department heads.
- Employee: Core access to roleplay agents, Call Blitz and courses. No company-level visibility.
- Billing: Limited to account and billing-related functions. No access to Roleplay, Courses, or other features.
- Viewer: Read-only access for leadership or advisors. Good for oversight without billing or operational involvement.
- RevOps / SalesOps / Sales Enablement: Operational profiles with access to all business-critical features, excluding company settings.
- Tech Admin: Full access to all features and settings. Best suited for managing platform-level integrations and IT controls.
Choose each team member's profile when you add them in Company Settings > People Settings > Team Management.
Need something that isn't listed here? Create a custom permission profile in Company Settings > People Settings > Permission Profiles. See Create and Manage Permission Profiles.
Hope this article was helpful. For any queries, please write to support@outdoo.ai