Set a call as private
When conversations include sensitive topics, you can restrict who can view a recorded call by marking it private in Outdoo AI.
Set a recorded call as private
You can make a recorded call private at any time, before or after the call takes place. By default, a private call is visible only to:
- The call owner
- Internal participants on the call
- Anyone the owner has explicitly shared the call with
To set a call as private:
- Open the call page.
- Click More Options in the top-right corner.
- Select Set Call as Private.
To make the call public again, repeat the same steps and select Set Call as Public.
Default privacy settings
Tech admins can configure calls to be private by default. This setting applies to new calls and must be enabled by your Outdoo AI administrator.
FAQs about private calls
**Who can access a private call?**\
Only the call owner, internal participants, and people explicitly granted access.
**Who can share private calls?**\
Only the call owner can share private calls, whether internally or externally via comments, feedback requests, or call sharing.
**What do others see without access?**\
They can see that the call exists along with limited details (owner, date, and time). They need to contact the call owner for access.
**How do I request access to a private call?**\
Contact the call owner directly. The owner's name and email are visible to all users.
**Can I comment, score, or request feedback on a private call?**\
Only people with access to the private call can perform these actions.
**Can I tag someone who does not have access?**\
Only call owners can tag and share a private call with someone who does not already have access.
**What happens if a private call is embedded?**\
Access restrictions apply. Only authorised users can view the call in third-party applications.
**Are private calls included in metrics?**\
Yes. Private call data contributes to metrics such as deal warnings and trackers.
**Can private calls be added to the library?**\
Yes, but only authorised users will have access to them.
Alternatives to private calls
- Workspaces: Limit access by use case, region, or other criteria.
- For other scenarios, contact Outdoo AI support for assistance.