Incorrect speakers identified in the meeting
Sometimes AI may incorrectly identify the speakers in a meeting. If you need to reassign speakers and regenerate AI-generated insights such as summaries or playbooks, follow the steps below to correct the speaker mapping.
Steps to reassign speakers
1. Access the meeting
Open the meeting from Real Calls > History.
2. Open Manage Speakers
Click Manage Speakers in the speaker timeline below the recording. It displays the current speaker mapping.
3. Adjust the speaker assignments
You will see a list of speakers with their current assignments. If AI misidentified two speakers, you can reassign them. For example, if two participants were swapped, assign each voice to the right person so that each speaker is correctly attributed.
4. Save and regenerate insights
Once you have adjusted the speaker assignments, click Save & Generate Insights. This regenerates the summary and other AI insights, such as playbook outputs, for the meeting.
5. Wait for the new insights
The AI will process the updated speaker mappings and produce new summaries or playbooks.
Hope this article was helpful. For any queries, please write to support@outdoo.ai