Welcome to Outdoo AI
Outdoo AI is the AI roleplay and training platform for customer-facing teams: sales, customer success, support, and the managers who coach them. Your team practices conversations with AI, runs real customer calls through the same scorecards, and gets feedback that shows whether the practice is paying off when it matters.
The product is organized around three areas in the left sidebar:
- Practice: roleplay agents (voice, chat, video avatar, in-person and multi-persona), AI Trainers that teach from your own documents, courses with certifications, and Call Blitz drills. Roleplays can be built from your own calls, transcripts and playbooks, so you are not rehearsing a script that doesn't match your market.
- Real Calls: meetings and dialer calls are recorded, transcribed and scored against the same scorecards used in practice.
- Performance: managers and leaders see activity, scorecard results and practice progress for each person and team, instead of guessing from completion rates alone.
What you see in the sidebar depends on your plan and your permission profile.
Outdoo AI is built for larger deployments. GDPR, HIPAA, CCPA and SOC 2 are in scope, with SSO and private cloud options when your security team needs them.
What else you can explore
- Workflow training: practice post-call work such as CRM updates, call dispositioning and data entry during a roleplay, before doing it on live records.
- SCORM export, so courses can run from your LMS and it stays the system of record.
- A mobile app for practice and coaching when you are away from your desk.
For a guided tour of the product, use the product tour or book a demo.
Hope this article was helpful. For any queries, please write to support@outdoo.ai