Prevent or Stop a Recording

Learn how to prevent recordings, stop active recordings, and control Outdoo AI's recording behavior using privacy settings, waiting rooms, and native platform features.

Prevent a call from being recorded

Outdoo AI automatically records calls that meet your company's recording criteria by joining as a participant. Unless native recording is used, the Outdoo AI notetaker appears in the meeting's attendee list.

To stop a scheduled recording, go to Home, find the meeting under Meetings for today, and turn off its Record toggle.

Keep your meetings private

To make your recorded meetings private, turn on Keep my meetings private in My Settings > Notetaker controls. If you're changing a call to private after it's scheduled, do it at least 2 hours in advance. Admins can also mark an individual upcoming meeting private with the Private toggle under Meetings for today on the Home page.

Calls in Outdoo AI are public by default. After a call is recorded, its owner (with the right permissions) can change its visibility. See Set a call as private.

Deny entry to the Outdoo AI notetaker

Use your web conferencing tool's waiting room to keep the Outdoo AI notetaker out of the meeting.

Prevent telephony recordings

If your company has a telephony integration, Outdoo AI imports all recorded calls. To avoid recording a specific call, use a phone system that isn't connected to Outdoo AI, or (less commonly) disconnect the integration temporarily for your company.

Stop recording during a call

Remove the Outdoo AI notetaker from the meeting. The host can do this in the web conferencing tool; refer to your provider's instructions.

In Zoom:

  • Switch to Gallery View in the meeting.
  • Find the Outdoo AI notetaker participant.
  • Click the ellipsis (⋯), select Remove, clear the Report to Zoom checkbox, and confirm.

If your company uses native Zoom recording, the meeting host can stop or pause the recording with Zoom's own controls, and restart it there.

Delete a recording after the call ends

If a recording wasn't stopped during the call, you can delete it from Outdoo AI afterwards. Deleting calls needs a permission profile that allows it. To keep the recording but limit who can see it, mark it as private instead.

Hope this article was helpful. For any queries, please write to support@outdoo.ai