Billing

The Billing page shows the plan your company is on, how much of it you are using, and your invoice history. It is read-only in the sense that nothing here changes your plan on its own — upgrades and downgrades go through our team.

Go to Settings > Company Settings > Billing. Only admins can open it.

Current active subscription

The card at the top of the page names your plan and gives you two actions:

Check Invoices opens your invoice history in a table showing the invoice ID, amount due, amount paid, currency, and payment status.
Billing Info generates a link to your billing details, where payment information and billing contacts are held.

Both actions open in a new window. If nothing happens when you click, allow pop-ups for Outdoo and try again.

Licenses

Two figures track your seats:

License in use — how many of your licenses are currently assigned to active users.
Available Licenses — how many are unassigned and can be given to someone new.

If Available Licenses is zero, inviting another user will not work until you free a seat by deactivating someone, or add licenses to the plan. Seats are managed on the Team Management page.

Billing cycle

The cycle section covers the dates and the period you are in:

Next billing date — when your plan renews.
Current Cycle and Next Cycle — the period you are being billed for now and the one after it.
Days Remaining — how much of the current cycle is left.

Cycles run monthly, quarterly, or yearly, depending on your contract.

Roleplay usage

Plans that include a roleplay practice allowance show how much of it you have consumed:

Used — practice minutes consumed in the current cycle.
% Used — the same figure as a share of your allowance.

The usage indicator also appears on the roleplay home page once you pass a high threshold, so admins notice before the allowance runs out. Usage resets at the start of each cycle.

Plans

Below the subscription card you will see the Professional, Business, and Enterprise plans with what each includes. Use these to compare where you are against what else is available. To change plans, or to add licenses or practice minutes, book time with our team from this page or write to us.

Hope this article was helpful. For any queries, please write to support@outdoo.ai