How to Practice a Call Blitz
This article explains how a Blitz session works, what learners see, and how the adaptive AI creates a realistic training experience.
What Happens During a Call Blitz
When a learner starts a Blitz:
- They enter a high-tempo practice environment
- Roleplay agents appear back-to-back in a preset sequence
- The system simulates real call dynamics using pickup rate logic
- Each call lasts only within the defined practice window
- Learners receive feedback after each interaction
- Skill reinforcement occurs through repeated cycles
A Blitz is designed to mimic real-life rhythm and stress, where quick thinking and adaptability matter.
Experience Overview
A live Blitz session includes:
- A lineup of all roleplay agents included in the Blitz
- A countdown timer showing how much time remains
- Call-by-call transitions with no manual setup needed
- Pickup simulation based on your Blitz settings
- Instant feedback loops to guide improvement
- The ability to restart or repeat the Blitz based on your program rules
How to Run a Call Blitz
Step 1: Launch Your Assigned Blitz
Learners navigate to their Blitz list and choose the one they want to start. They will see:
- Blitz title
- Description
- Duration
- Included agents
- Instructions
Click Start Blitz to begin.
Step 2: Review Instructions for Agent 1
Before the first call begins, the learner sees:
- The roleplay agent's name
- Scenario context
- Key instructions
- The call type (cold call, discovery, demo, etc.)
Click Start Call to initiate the first conversation.
Step 3: The Call Connects (Based on Pickup Rate)
Outdoo simulates real outbound behavior:
- High pickup rate: the agent answers quickly
- Low pickup rate: delayed or occasional connection
This makes the session feel like a true outbound calling experience.
Step 4: Move Through Agents Back-to-Back
After finishing one call:
- The next agent appears instantly
- No manual setup or loading required
- Each call fits within the overall Blitz duration
Learners repeat this process until they complete all agents or the practice window ends.
Step 5: Receive Feedback
After each call, reps may receive:
- Skill scoring (based on the assigned scorecard)
- Strengths and areas for improvement
- Insights on discovery, objections, tone, rapport, and more
Common Questions
Question | Answer |
|---|---|
Can learners repeat a Blitz? | Yes, repeats can be allowed based on how the Blitz was configured. |
What if the learner runs out of time? | The Blitz ends, and their progress is recorded. |
Are all calls scored? | Only if scorecards were added to the agents. |
Does agent order matter? | Yes. The sequence is defined during Blitz creation. |
Can reps pause a Blitz? | Pausing is not recommended due to the rapid-fire structure. |