Not Assigned to You: Course or Call Blitz Access
Why do I see "Not Assigned to You" when I open a course or Call Blitz link?
You opened a link to a course or a Call Blitz that has not been assigned to you. The page shows a lock icon, the title Not Assigned to You and this message: "This course hasn't been assigned to you, so you can't open or start it. Ask your manager or admin to assign it to you." For a Call Blitz, the message says "call blitz" instead of "course".
The same page also appears if the course or Call Blitz no longer exists.
Sharing a link does not give someone access. A course or Call Blitz only opens for team members it is assigned to.
What should I do?
- Click Back to Courses or Back to Call Blitz to return to your list.
- Ask your manager or admin to assign the course or Call Blitz to you.
- Once it is assigned, open it from your list or use the link again.
For managers and admins
To give someone access, assign the course or Call Blitz to them.
- For a course, assign it through a batch. See Managing course batches.
- For a Call Blitz, assign it to the team member. See Call Blitz manager guide.
What if I see "Couldn't Load This Course" instead?
That is a different problem. It means the page could not load, not that you lack access. Click Try Again, or go back and open the course from your list. The Call Blitz version of the page reads "Couldn't Load This Call Blitz". If it keeps happening, write to support@outdoo.ai.
Hope this article was helpful. For any queries, please write to support@outdoo.ai