Intro to courses
Courses turn your roleplay agents into a structured training program. Instead of sending team members a list of agents to practice, a course gives them a defined path: what to practice, in what order, by when, and what it takes to pass.
What courses are good for
- Onboarding new hires with a repeatable, consistent sequence
- Running multi-week skill development programs with checkpoints
- Certifying team members on specific skills or methodologies before they go live
- Delivering training to cohorts through batches: same content, different timelines per group
- Integrating Outdoo AI practice into your LMS via SCORM export
How a course looks for learners
Learners find their courses under Practice > Courses. When a team member opens a course, they see the Learning Path (the roleplay agents in the course), a Resource tab with any attached resources, their completion status, the passing criteria and, if the course awards one, a Certificate tab. They can start where they left off and, if re-attempts are allowed, retry any session they did not pass.
Progress is tracked automatically. Managers can see who has completed the course, who is in progress, and who has not started under Performance > Practice (Courses tab).
Getting started
Go to Manage > Courses to create and manage courses. You need at least one published roleplay agent to add to the course. To assign a course to learners, create a batch in Manage > Batches.
For a full walkthrough of the course creation steps, see Courses overview.
For certifications: Course certifications | How to earn a certification
Hope this article was helpful. For any queries, please write to support@outdoo.ai