Mastery Cheat Sheet for Tech Admin
Set up all of your users in one place
In Company Settings > People Settings > Team Management you can see all of your team members, add them one by one or in bulk, choose who is recorded, assign permission profiles, and manage team hierarchy.
Your team can review calls on the go
The Outdoo AI mobile app (App Store and Google Play) lets team members listen to calls, take notes and give feedback from their phone.
Compliance is a big deal
Set up recording consent in Company Settings > Conversation Capture > Consent Profile, with an audio consent prompt and an optional pre-call email for each region you work in.
Security is a big deal
Admins control sign-in under Company Settings > Authentication, access under Company Settings > People Settings > Permission Profiles, and call recording under Company Settings > Conversation Capture. When a call is shared, the share link can be set to expire after a number of days.
Hope this article was helpful. For any queries, please write to support@outdoo.ai