Authentication Setup Guide

Learn how to configure authentication methods for your Outdoo team, including email/password, Google, Microsoft, and SAML single sign-on with your identity provider.

Follow these steps to configure how your team members log in to Outdoo.


Before You Begin

Decide which login methods you want to allow:

  • Email and Password
  • Google / Microsoft
  • SAML (with your Identity Provider)

If using SAML:

  • Confirm you have admin access to your IdP (for example, Azure AD or Okta).
  • Collect the necessary metadata (URL or XML file).
  • Prepare your Outdoo-provided values (Entity ID and Reply URL).

Step 1: Enable Login Methods

Go to Company Settings > Authentication.

Choose allowed methods:

  • Email and Password
  • Google
  • Microsoft
  • SAML (requires setup below)

Step 2: Configure SAML (if applicable)

  • In your Identity Provider (IdP) admin console, create a new SAML application.
  • Enter the following Outdoo details when prompted:
    • Entity ID
    • Reply URL (ACS URL)
  • Make sure you assign the users, teams, and groups correctly in your IdP SAML application.
  • Provide Outdoo with your IdP Metadata URL or upload the Metadata XML file.
  • Configure the logout redirect URL in your IdP.

Step 3: Adjust Authentication Policies

Set the re-authentication interval (for example, every 2 months).

Decide whether team members can update their own profile details.

Note: This does not affect call recording preferences. Users can always adjust their own recording settings if allowed at the user level.


Step 4: Test Login

Log out of Outdoo.

Try logging in with each enabled method.

Confirm that SAML redirects correctly to your IdP and back to Outdoo.


Step 5: Roll Out to Your Team

Share login instructions with your team.

Encourage them to test and confirm access.

Monitor the first login attempts to make sure everything works.


Pro Tip: If you are switching from Email and Password to SAML-only login, make sure at least one admin account is already SAML-enabled before disabling password login. This prevents lockout.