Avoma Integration with Outdoo AI
Connect Avoma to Outdoo AI to convert real call recordings into AI-powered roleplay scenarios for sales rep training. Build custom practice bots from actual customer conversations and measure coaching outcomes.
Overview
Avoma is a conversation intelligence platform that records, transcribes, and analyzes customer calls across the team. By integrating Avoma with Outdoo AI, you can take selected recordings and turn them into AI roleplays, giving your team a way to practice the exact objections and conversations already captured in Avoma.
This integration lets you create AI roleplays from real calls, build custom roleplay agents based on specific buyer personas, and use coaching insights from each attempt to sharpen rep performance. Avoma continues to handle analytics while Outdoo focuses on practice, coaching, and skill improvement.
What can this integration do?
- Build Roleplay bots from real calls: Import Avoma recordings and convert them into practice scenarios.
- Coach faster: Build custom roleplay bots from selected recordings - set custom scenarios, buyer personas, and goals for targeted practice.
- Standardize training: Consistent exercises for onboarding and ongoing enablement.
- Measure outcomes: Attempts, scores, and feedback in Outdoo.
How to integrate Avoma with Outdoo
- Open Outdoo → Settings → Ecosystem → Conversation Intelligence
- Generate an Avoma API Key (Avoma admin required):
- Log in to Avoma
- Navigate to Settings → Organization → Developer
- Click Create API Key
- Add the key in Outdoo, Save, then Test
- Import recordings: Conversation → Calls → Import from Avoma
- Create a roleplay: Open an imported call → Create Roleplay → configure scenario, persona, goals, scoring → Publish
Support
Need help with installation or setup? Contact us anytime at support@outdoo.ai