Intro to Scenarios

Scenarios in Outdoo AI allow you to define the buyer’s current situation, mindset, and stage in their journey before a roleplay call begins. By assigning a scenario to a Roleplay Agent, you set the context of the conversation—ensuring the simulation feels realistic, consistent, and tailored to the exact moment your reps need to practice.

Scenarios help describe what the buyer already knows, what they are struggling with, how motivated they are, and whether they are comparing vendors, resisting change, or actively looking for a solution. This context shapes the agent’s responses, tone, objections, and overall behavior during the roleplay.

Why Scenarios Matter

Scenarios ensure that your roleplay sessions reflect the real conditions reps encounter in the field. They help your team practice handling buyers who are:

Unaware of the problem
Problem-aware but unsure how to solve it
Exploring solutions
Comparing vendors
Skeptical, resistant, or frustrated
Ready to buy or planning a renewal
Using a competitor and evaluating alternatives

By selecting the right scenario, you make the roleplay agent behave in a way that mirrors a real buyer at that specific stage, allowing reps to build targeted skills such as discovery, objection handling, value articulation, competitive differentiation, and renewal negotiation.

Where Scenarios Are Used

Scenarios appear across multiple parts of Outdoo AI:

Roleplay Agents — Set the exact buyer situation before the call
Training Courses — Create stage-specific modules (e.g., objection handling)
Call Blitz — Run rapid-fire drills for specific buyer types
Templates — Preconfigured scenarios for cold calls, discovery, renewals, and more

Examples of Available Scenarios

Outdoo offers a wide range of predefined scenarios to choose from. These cover different roleplay types such as Cold Call, Discovery, Warm Call, Renewal, and more.

Common Scenario Categories

Scenario Category	Description
Unaware / Cold	Buyer does not recognize the problem or need.
Problem Aware	Buyer knows the pain but not the solution.
Solution Aware	Buyer understands solutions but not your product.
Product Aware	Buyer knows your product but is not ready to buy.
Using a Competitor	Buyer is evaluating, comparing, or resisting change.
Value Aware	Buyer understands value but may be underutilizing.
Renewal / Expansion	Buyer is at a decision point for renewal or upgrade.
Churn Risk	Buyer is dissatisfied, unresponsive, or considering alternatives.

Real Examples

Unaware
Problem Aware, Not Solution Aware
Solution Aware, Not Product Aware
Using Competitor (various types: skeptical, clueless, smart questioner, tire kicker)
Opportunity for Upgrade
Renewal Risk / Silent Churn
Expansion Ready
Satisfied, Considering Renewal
Blocked or Frustrated
Champion or Advocate
Is Aware of Problem & Solution
Boss Forced Them to Take a Meeting
Value Unaware / Underutilizing

How Scenarios Shape Roleplay Behavior

When assigned to a Roleplay Agent, scenarios influence:

How much the buyer already knows
Their urgency and motivation
Whether they ask questions or resist
Their level of skepticism or interest
Likelihood of objections
Depth of discovery questions needed
Stakeholder involvement
Their buying timeline and readiness

This ensures each simulation feels like a real buyer at a specific point in their journey—not a generic persona.

When to Use Scenarios

Scenarios are especially useful for:

Cold call training
Discovery skills
Objection handling practice
Competitive differentiation
Renewal conversations
Upsell/cross-sell pathways
Churn prevention coaching
Multi-stage sales cycle practice