Notetaker joining late?
Learn why your notetaker might be joining a meeting late and how to fix timezone and Daylight Saving Time synchronization issues.
If the notetaker is joining a meeting later than expected, it is likely due to Daylight Saving Time (DST) changes.
Cause
DST adjustments can create a mismatch between the scheduled meeting time and the time the notetaker joins. This typically happens when the meeting time accounts for DST in one timezone but the system has not been updated, causing the notetaker to join at the wrong time.
Steps to fix it
- Check timezone settings - Verify that the timezone settings in the system match the correct timezone, especially around DST transitions.
- Double-check the meeting time - Confirm that the meeting's scheduled time reflects the correct timezone, accounting for any recent DST changes.
- Update calendar events - If you use a calendar integration, make sure calendar events are updated to reflect the correct time including DST changes.
After adjusting these settings, the notetaker should join at the right time.
If you are still facing problems, please reach out to our support team at support@outdoo.ai.