Call Length Limitations

Call Length Limitations

Outdoo AI can process calls from 2 minutes to 2 hours in length. If you're planning a call that exceeds this duration, here are ways to handle it:

Before the Call: Split It into Two Meetings

• Schedule two back-to-back meetings, each less than 2 hours long.

After the Call: Handling Long Recordings (If the call was recorded using another platform and exceeds 2 hours):

• Download the Recording
• Save the media file to your computer.
• For calls recorded with Zoom native recording, download the recording from Zoom's website.

Split the Recording into Parts:

• Ensure each segment is less than 2 hours long.
• Use editing tools to split the file:
  • MacOS: QuickTime Player.
  • Windows: Microsoft video editing solutions.
  • Third-party software: Tools like Audacity or Adobe Premiere can also be used.

Upload the Files to Outdoo AI:

• Once the recording is split into appropriate parts, upload each file to Outdoo AI individually.

Troubleshooting Upload Issues

If you’re unable to upload the files:

• Contact your tech admin for assistance.
• There may be permission settings within your organization that need adjustment.

If you need any help, please contact support for further assistance at [email protected]