Call Length Limitations
Learn how to handle calls exceeding Outdoo AI's 2-minute to 2-hour limit by splitting meetings or recordings into manageable segments.
Outdoo AI can process calls from 2 minutes to 2 hours in length. If you are planning a call that exceeds this duration, here are ways to handle it.
Before the Call: Split It into Two Meetings
- Schedule two back-to-back meetings, each less than 2 hours long
After the Call: Handling Long Recordings
If the call was recorded using another platform and exceeds 2 hours:
- Download the recording. Save the media file to your computer. For calls recorded with Zoom native recording, download from Zoom's website.
- Split the recording into parts. Ensure each segment is less than 2 hours long. Editing tools you can use:
- macOS: QuickTime Player
- Windows: Microsoft video editing tools
- Third-party: Audacity or Adobe Premiere
- Upload each file to Outdoo AI individually
Troubleshooting Upload Issues
If you are unable to upload the files:
- Contact your tech admin for assistance
- There may be permission settings within your organization that need adjustment
If you need help, contact support at support@outdoo.ai.