Not Receiving Slack Alerts?

If you are not receiving Slack alerts, follow these steps to check and resolve the issue:

1. Verify Slack Integration:
   • Ensure that Slack is properly integrated with Outdoo AI. You can check this under Company Settings > Eco System > Slack Integration.
2. Check the Selected Slack Channel:
   • Confirm that you have selected the correct default Slack #channel for alerts.
3. Ensure Alerts Are Enabled:
   • Make sure that the workspace-level alerts toggle is turned on.
4. Confirm Slack Permissions:
   • Ensure that Outdoo AI has the necessary permissions to post messages in the selected Slack channel.
5. Test the Integration:
   • Try re-integrating Slack by disconnecting and reconnecting it.
6. Check for Slack Notifications in Your Workspace:
   • Verify if Slack notifications are being sent but muted or hidden due to your workspace settings.

Following these steps should help resolve any issues related to Slack alerts in Outdoo AI. If the issue persists, reach out to Outdoo AI support for further assistance at [email protected]