Add Calls and Snippets to Folders
Learn how to save calls and snippets to folders in your library for centralized team access and organization.
Add a call to a folder
- Open the call from Real Calls > History and click Add to Library at the top of the call page.
- In the dialog, switch between Your Library and your company library, then select a folder. You can search folders by name, or click Add Folder to create a new one.
- Click Add to Library. The call is saved in the selected folder, and anyone with access to the folder can view it.
Add a snippet to a folder
- On the call page, click the Create clip (scissors) icon on the timeline toolbar below the player.
- Drag the clip handles on the timeline to select the part you want to save.
- Click Create Snippet, then choose Add to Library.
- Select a folder and click Add to Library. The snippet is saved in the folder, and team members with access to the folder can view it.
You can also select text in the Transcript tab and add that part of the call to the library from the menu that appears.
Organizing calls and snippets in folders gives your team one place to find key moments.
Hope this article was helpful. For any queries, please write to support@outdoo.ai