Focus on deals that need attention

Learn how to use Outdoo AI's deal boards to identify high-priority deals, conduct pulse checks on pipeline health, and drill down into specific deals to ensure timely action.

Outdoo AI's deal boards help you identify high-priority deals that need immediate attention. Use them to make sure action plans and resources are in place. We recommend reviewing the board weekly, especially before 1:1s and pipeline reviews.


Step 1: Review your team's deals

Filter for open deals

  • In the Edit Board > Filters section, select the CRM field for "deal status" and set it to "open" (or set "closed won" to false and "closed lost" to false).

Select the time period

  • Choose a specific timeframe, such as "Closing this quarter," and toggle the view to Deals.

Add filters and group deals

  • Customize the view by adding filters or grouping deals based on your needs.

Validate totals

  • Make sure the deal count and total amount match your expectations for each tab.

Step 2: Conduct a pulse check

Examine four key data points to identify areas that need further investigation.

Activity levels

  • Sort deals by activity and focus on bidirectional engagement, not just outreach by your rep.

Activity by stage

  • Check whether activity levels align with the deal stage.

Next calls

  • Verify that follow-up calls are scheduled and that they are timely enough to maintain momentum.

Warnings

  • Look for AI-generated warnings that flag potential risks in your pipeline.

Tip: If you are subscribed to the board, use your weekly deal digest email to get an overview of pipeline health before diving into the board itself.


Step 3: Drill down into specific deals

For shortlisted deals, take a detailed look at the following.

Check multi-threading

  • In the Activity tab, review whether multiple stakeholders are involved.

Review key interactions

  • Analyze recent emails and calls with key contacts. Confirm whether the back-and-forth reflects a healthy deal.

Engagement of key titles

  • In the Contacts tab, check that the right decision-makers are active for the current deal stage.

For critical deals, dig deeper to gather more context.


Step 4: Communicate asynchronously with reps

Address specific concerns before your next meeting.

Tag reps in comments

  • Add comments on the account or on specific activities, such as calls, to highlight issues or ask questions.

Focus on strategy

  • Keep follow-up conversations focused on solutions by addressing factual questions asynchronously.

Set sensitive comments as private

  • Limit visibility to the rep if discussing sensitive topics.

Tip: Encourage reps to tag you in comments for input or to flag issues before your meetings.


Step 5: Prepare for 1:1s

Tailor your preparation based on the rep's experience.

Focus on newer reps

  • Pay close attention to every deal.

Spot check for experienced reps

  • Perform a brief review for your most tenured team members.

Filter deals by rep

  • Use the board to view individual reps' deals and repeat steps 1 and 2 to stay updated.

Step 6: Discuss blockers, strategy, and plans

Use your 1:1s or team pipeline reviews to do the following.

Identify issues

  • Discuss challenges in deals and identify bottlenecks.

Strategize solutions

  • Brainstorm action plans and determine how to move deals forward.

Collaborate across teams

  • Tag other team members in comments to share customer context or seek input.

Align ahead of meetings

  • If meetings spend too much time on fact-checking, revisit these steps and align with reps on how to prepare for future reviews.