What's New in Outdoo AI
May 2026 — v3.9
Release date: May 28, 2026
• Improved Revie (Outdoo Support Agent) response time (~1 min from 2-3 min)
• Accounts with MCP access enabled [controlled by Account Management team] can create MCP API key and integrate it with other MCP's.
May 2026 — v3.8
Release date: May 23, 2026
Background noise and ringing sound support in SCORM/product simulations for more realistic call scenarios
Manual labels support added in:
- Roleplay
- Revenue Intelligence
Batch & Course Management Improvements
- Edit existing courses
- Create and manage batches
- Add new users to existing batches
- Assign additional courses to existing batches
- Performance tracking for batches
Web App Support
Multiple bug fixes and platform improvements across modules
May 2026 — v3.7.1
Release date: May 20, 2026
- Manual Labels
- Bugs Fixes and Improvements
April 2026 — v3.6
Release date: Apr 28, 2026
- Added Image Component, Background Image in Screens and improved view
- Bugs Fixes and Improvements
April 2026 — v3.5.1
Release date: Apr 24, 2026
- Ask Review UI Changes
- Scorm Changes: Now you dont need to export and import scorm to have the latest scorm version build by us.
- Agent Avatars, AI voices, Agent names and companies list, and other static variables: we have moved to database.
- Bugs Fixes and UI Enhancements.
April 2026 — v3.5
Release date: Apr 20, 2026
Enhancements & New Features
- New Software Simulation Training Enabled
- Create screens to be associated to agents and learners doing call (during or post) can interact with screen associated
Performance Insights Upgrade
- Added Scorecard Distribution for a user
UI Revamp
- Revenue Intelligence Home Revamp
SCORM Export Enhancements
- Now can export Video and Chat Roleplay Agents
Bug Fixes and Improvements
April 2026 — v3.4
Release date: April 14, 2026
Software simulation (new feature)
Outdoo now includes workflow simulation, a controlled environment where reps practice post-call processes like CRM updates, call dispositioning, and data entry against a replica of your real system, before running them on live data. Every field input, navigation step, and validation action is tracked and scored against the correct path.
Admins can build simulations for any browser-based workflow and assign them directly to reps or inside courses. See Intro to software simulation and Create a workflow simulation for setup details.
First interaction toggle in Roleplay Types
Roleplay Type creation now includes a first interaction toggle. When enabled, it tells the AI buyer that this is a cold or first-contact scenario. This changes how the AI opens the conversation and how it responds in the early exchanges.
Enable this for cold calls, initial discovery, and SDR handoff introductions. Leave it off for follow-up calls, renewals, and scenarios where relationship context already exists. See First interaction flag in Roleplay Types for details.
Team Management fixes
Restored missing fields in the Member Details modal under Settings > People Settings > Team Management. The edit and create flows for Extension, transcript languages, Recording Consent Profile, LMS Learner ID, email, designation, and manager default selection are all working correctly again.
Skills radar improvements
Skill labels are now trimmed for consistent display across scorecards and skill forms. Skills radar data is also deduplicated, so performance charts no longer show repeated skill values.
Analytics and performance UI
Updated views across Trackers, Objectives, Agent Comparison, and Roleplay Type Details. Tracker smart icon behavior and filter updates are also included in this release.
Outdoo AI Mar'26 Release | v3.3
Release Date: March 24, 2026
Resources section
A dedicated Resources section is now available to centralize training materials, documentation, and reference content for roleplay scenarios and AI agents. Files stored here can be attached to agents, scorecards, and courses.
AI scorecard generation with resources
Scorecard generation now incorporates attached resources for more context-aware scoring. Scorecards also support attaching relevant resources directly to individual entries, creating a direct link between scoring criteria and the reference materials reps can use when reviewing feedback.
Agent creation from file attachments
You can now create and fine-tune AI agents by uploading training files and documents directly during agent creation. Supported formats include PDF, DOCX, and TXT. Multiple files can be uploaded in a single session.
Agent creation flow improvements
The agent creation workflow has a new step-by-step interface with improved validation, clearer progress indicators, and real-time feedback during setup.
Outdoo AI Feb'26 Release | v3.2
Gatekeeper Support in Roleplay Calls
You can now add a Gatekeeper to your roleplay calls. Simulate real-world call flows where you must navigate through assistants or front-desk scenarios before reaching the decision-maker.
Multi-Persona Agent
Run multiple AI agents in a single call. Create dynamic, realistic conversations with different personas interacting in the same roleplay session.
Video Agent (Avatar / Video Screen Mode)
Video Agents with avatar or video screen capabilities are now available. Experience more immersive roleplay sessions with face-to-face simulation.
Live Captions in Roleplay Calls
View real-time captions during your roleplay calls to follow conversations more easily and review key moments instantly.
Clickable Timestamps in Scorecard: In the Roleplay Call Info page, any timestamp (hh:mm:ss) mentioned in notes or recommendations is now clickable.
Outdoo AI Feb'26 Release | v3.1
In-Person Roleplay
With In-Person Roleplay, teams can now practice scenarios built for real environments where body language, pacing, and physical context matter.
Useful for:
- Retail: walk-ins, product demos, counter objections
- Real estate: site visits, negotiations, closing conversations
- Insurance: in-branch consultations, needs analysis, plan comparisons
- Any field team handling on-site meetings and high-trust conversations
Configure Roleplay Agent Behavior
You can now customize agent behavior using structured settings across several categories:
Information Strategy: Proactive Sharing, Direct Answer, Deflection Tendency, Detail Level, Pain Point Timing, Pain Point Depth
Engagement Progression: Initial State, Verbal Demonstration, Rapport Building, Credibility Establishment, Pain Acknowledgment, Personalization, Progression Stage, Regression Triggers
Difficulty Settings: Overall Difficulty Level, Objection Sophistication, Information Withholding, Skepticism Level, Patience Threshold, Decision Complexity, Adaptive Difficulty Enabled, Adjustment Speed, Performance Window
Conversation Style: Verbosity, Response Length Preference, Storytelling Tendency, Humor Usage, Question Asking Frequency
Scorecard enhancements
Scorecard Weightage and Scorecard Priority settings have been improved. Scorecard Weightage controls how strongly a scorecard applies for a call. Scorecard Priority defines which scorecard takes precedence when more than one could apply. These changes lead to more accurate evaluations and better coaching signals.
Outdoo AI Jan'26 Release | v3.0.0
Course Certifications (New)
Branded certificates are auto-awarded when users successfully complete a course. Managers receive post-course feedback and can track certified reps. Certificates can be downloaded as PDFs and shared via public verification links. Reps can view all earned certifications in a dedicated Certificates and Accomplishments section.
Roleplay Performance and Scorecards
New Roleplay Performance Pages with saved filters and history. Scorecard listing and detailed management, point-based scoring, regenerate scorecards when call ownership changes, and course and roleplay performance alignment.
Call Blitz
Fully revamped Call Blitz experience with timer enhancements, shuffle handling, error states and loading flows, integration with courses and settings, and sidebar, settings routes, and navigation updates.
New Roleplay Home
Revamped Roleplay Home experience with admin stats integrated for real-time insights, improved navigation and workspace handling, and a refreshed UI with better hierarchy and performance visibility.
New Roleplay Conversations
Advanced filters (saved filters, modal filters), conversation top bar and improved navigation, and global search support for calls. Conversation Details Page with cleaner layout for transcripts, insights, and metadata.
Courses
New Courses UI with course listing and taking flow, filters for better discoverability, performance tracking integrated with roleplay, and initial certificate flow.
Roleplay Configuration and Settings
Manage Roleplay Types, Manage Scenarios, Manage Scorecards, centralized settings pages with cleaner UX, Slack integration, and timezone and general settings improvements.
Team Management
Bulk add and update users, improved permissions and edit controls, and workspace-aware routing and navigation.
Search and Discoverability
Calls added to Global Search, folder and tag search while creating agents, and improved roleplay and performance filters.
Outdoo AI Dec '25 Release | v2.14.0
Focus: Call Blitz Experience and Sales Readiness
Live Call Blitz Runs: Reps can run back-to-back AI roleplays in a single session, simulating real-world pacing and pressure.
Configurable Call Pickup Rates: Set realistic pickup probabilities to mirror actual outbound calling conditions.
Blitz Performance Insights: View completion rates, attempts, and improvement trends across Blitz sessions.
Skill-Focused Blitz Design: Create Blitz programs centered on specific skills like discovery, objection handling, or confidence.
Improved Readiness Scoring: Performance across roleplays, courses, and Blitz sessions now rolls up into clearer readiness signals.
Outdoo AI Nov '25 Release | v2.13.0
Focus: Call Blitz Setup and AI Coaching
Call Blitz Creation Flow: Set up Blitz programs with duration, schedules, agents, and assignments.
AI-Guided Coaching in Blitz: Learners receive objectives before sessions and feedback after each attempt.
Flexible Assignment Controls: Assign Blitz programs to individuals, teams, or groups.
Sequential Agent Execution: Agents appear one after another during a Blitz session for focused repetition.
Practice Windows and Scheduling: Control when and how often reps can run Blitz sessions.
Outdoo AI Nov '25 Release | v2.12.0
Focus: Courses and Training Analytics
Course Builder: Turn roleplay agents into guided learning paths.
Cohort-Based Assignments: Assign courses to specific teams or groups with separate timelines.
Success Criteria Per Roleplay: Define clear completion and performance thresholds.
Course Analytics Dashboard: Track progress, completion, and performance across learners.
Attempts and Reminders: Control retries and send reminders automatically.
Outdoo AI Oct '25 Release | v2.11.0
Focus: SCORM and LMS Integration
SCORM Export for Courses: Export any Outdoo course as a SCORM package.
Broad LMS Compatibility: Upload courses into Docebo, Cornerstone, Moodle, Workday, SAP SuccessFactors, and more.
Progress and Completion Tracking: Track learner activity directly inside your LMS.
Outdoo AI Sep '25 Release | v2.10.0
Focus: Scaling Roleplay Libraries
Instant Roleplay Variations: Generate new personas, scenarios, and voice styles from an existing agent.
Randomize Mode: Automatically create multiple variations with one click.
Clone Across Sales Stages: Reuse the same buyer persona for discovery, pricing, and negotiation.
Quick Roleplay Type Switching: Change call types without rebuilding agents.
Folder Organization: Group agents by product, skill, or learning path.
Outdoo AI Aug '25 Release | v2.9.0
Focus: Roleplay Creation Foundations
Create Roleplays from Real Calls: Upload recordings or connect tools like Gong to generate AI buyers from actual conversations.
AI Buyer Persona Extraction: Automatically capture tone, objections, behaviors, and patterns.
Prompt-Based Roleplay Creation: Build full agents instantly using a short written prompt.
Template-Based Roleplays: Start from ready-made templates for cold calls, discovery, and more.
Micro-Learning Mode: Focus practice on specific skills instead of full calls.
Scorecards and Coaching Instructions: Add structured evaluation and coaching guidance.
Outdoo AI July '25 Release | v2.7.0
AI Sales Roleplay launched with:
- SmartBot Builder: create custom roleplay bots based on real sales scenarios and objections
- Deal-Driven Roleplays: roleplays adapt dynamically to deal stages for targeted coaching
- Instant Feedback and Scoring: reps receive immediate performance feedback after each session
- Faster Rep Ramp: guided practice accelerates onboarding and skill readiness
- Manager Dashboards: performance insights reduce the need for manual call shadowing
Revenue Activation and Intelligence Improvements:
- Next call date is now clearly displayed for every deal in the Revenue Intelligence dashboard
- Post-call playbooks are automatically shared via Slack or Email
- Users can now edit or delete comments on recorded calls
- Next steps are automatically updated in the CRM at the deal level
- Speaker identification accuracy increased to 96%
Feb '25 Release | v2.0.4
Release date: February 14, 2025
Introducing the AI Buyer Guide feature to help you navigate the buyer.
Get answers to:
- What guidelines you should follow in emails or opening statements
- How to plan deals and negotiate better
- Whether any buyer is an influencer, champion, or detractor
The AI Buyer Guide button appears in the speaker timeline beside a detected buyer contact (who must be present in your CRM as a lead or contact). It is also visible wherever the CRM contact is mentioned in the Call Info Section or the relevant deal section.
Jan '25 Release | v2.0.3
Release date: January 7, 2025
Customer Insights: Understand the participant's interests and pain points to determine what influences them.
Email and Call Trackers: Get more control over trackers by selecting the type of conversations (emails or calls) you want them identified in.
Enhanced Score Card Templates: All default templates now include an Answer Guide for better scoring control.
Download insights and reports as CSV: Built for RevOps teams. Download insights, trackers, coaching, and performance reports as CSV.
Dec '24 Holiday Release
Manually Upload Calls: Upload call recordings for analysis from Google Drive, Microsoft OneDrive, Microsoft OneDrive Business, Box, or public link (mp4/mp3 only). Maximum 10 files at a time with a file size limit of 1 GB.
Auto-Label Calls Using Categories: Label calls automatically using pre-defined categories.
Customizable Summaries for Email/Slack: Customize your email/slack summary sections.
Re-run AI Call Scoring: Managers can re-score calls or run different initiatives on a single call.
CRM Notes: Enable or disable meeting/deal summary sync in your CRM.
December '24 Update
Categories Service: Create and save custom boolean filters. Apply filters when creating or updating initiatives to target only calls matching the selected configuration. Future extensions include integration with AI Docs and Automated Labels.
Initiative Filter: Configure initiatives to target specific categories. Add answer guides to coaching points. Configure weights for coaching points.