What's new in Outdoo AI?
Outdoo AI Feb'26 Release | v3.1
1) In-Person Roleplay (practice for real-world, face-to-face meetings)
Roleplays shouldn’t feel like a phone call when your reps are actually meeting customers in-person.
With In-Person Roleplay, teams can now practice scenarios built for real environments — where body language, pacing, and physical context matter.
Perfect for:
- Retail: walk-ins, product demos, counter objections
- Real estate: site visits, negotiations, closing conversations
- Insurance: in-branch consultations, needs analysis, plan comparisons
- Any field team handling on-site meetings and high-trust conversations
Why it matters:
- Builds confidence for high-pressure, in-the-moment meetings
- Trains reps for how conversations actually flow in person
- Helps managers standardize practice across locations and teams
2) Configure your roleplay agent’s behavior (far beyond prompt tweaks)
You can now customize agent behavior using structured settings — so the agent doesn’t just “sound right,” it behaves right across difficulty, pacing, and realism.
Behavior Controls (new settings)
Information Strategy
- Proactive Sharing
- Direct Answer
- Deflection Tendency
- Detail Level
- Pain Point Timing
- Pain Point Depth
Engagement Progression
- Initial State
- Verbal Demonstration
- Rapport Building
- Credibility Establishment
- Pain Acknowledgment
- Personalization
- Progression Stage
- Regression Triggers
Difficulty Settings
- Overall Difficulty Level
- Objection Sophistication
- Information Withholding
- Skepticism Level
- Patience Threshold
- Decision Complexity
- Adaptive Difficulty Enabled
- Adjustment Speed
- Performance Window
Conversation Style
- Verbosity
- Response Length Preference
- Storytelling Tendency
- Humor Usage
- Question Asking Frequency
Why this matters:
- Make agents consistently challenging (and consistently realistic)
- Standardize practice difficulty across teams and regions
- Tune for different buyer types: skeptical exec, curious evaluator, price-focused prospect, etc.
3) Scorecard enhancements (better scoring relevance + cleaner prioritization)
Scorecards are now easier to apply correctly — especially when multiple scorecards could fit the same call or roleplay.
What’s improved
- Scorecard Weightage: improve how strongly a scorecard applies for a call (already available in Roleplay; now enhanced)
- Scorecard Priority: define which scorecard should take precedence when more than one could apply (previously only in RI; now expanded)
Why it matters
- More accurate evaluations (less “wrong scorecard” noise)
- Cleaner reporting across teams with different playbooks
- Better coaching signals because scoring matches the right scenario
Outdoo AI Jan'26 Release | v3.0.0
Major Feature Launches
1. Course Certifications (New)
- Turn training into verified, shareable achievements that drive completion and manager visibility.
- Automatic Certification: Branded certificates are auto-awarded when users successfully complete a course.
- Manager Visibility: Managers receive post-course feedback and can track certified reps across teams.
- Shareable Proof: Certificates can be downloaded as PDFs and shared via public verification links.
- Achievements Hub: Reps can view all earned certifications in a dedicated Certificates & Accomplishments section.
Impact:
Increases course completion rates, motivates reps with tangible recognition, and gives managers a clear view of training effectiveness.
2. Roleplay Performance & Scorecards
New Roleplay Performance Pages
- Saved filters and history
- Improved scorecard visualization and styles
Scorecards Management
- Scorecard listing and detailed management
- Point-based scoring system
- Regenerate scorecards when call ownership changes
- Course and roleplay performance alignment
3. Call Blitz
Fully revamped Call Blitz experience
Improved UX
- Timer enhancements
- Shuffle handling
- Error states and loading flows
- Integrated with courses and settings
- Sidebar, settings routes, and navigation completed
4. New Roleplay Home
- Completely revamped Roleplay Home experience
- Admin stats API integrated for real-time insights
- Improved navigation, redirects, and workspace handling
- UI refresh with better hierarchy and performance visibility
5. New Roleplay Conversations
New Calls List
- Advanced filters (saved filters, modal filters)
- Conversation top bar and improved navigation
- Global search support for calls
Conversation Details Page
- Cleaner layout for transcripts, insights, and metadata
- AI Insights API integrated
- Removed legacy analytics for a focused roleplay experience
6. Courses
New Courses UI
- Course listing and taking flow
- Filters for better discoverability
Course Performance
- Performance tracking integrated with roleplay
- Initial certificate flow added
- Courses API fully integrated end-to-end
7. Roleplay Configuration & Settings
- Manage Roleplay Types
- Manage Scenarios
- Manage Scorecards
- Centralized settings pages with cleaner UX
- Slack integration added
- Timezone and general settings improvements
8. Team Management
Bulk Team Operations
- Add and update users in bulk
- Improved permissions and edit controls
- Workspace-aware routing and navigation
9. Search & Discoverability
- Calls added to Global Search
- Folder and tag search while creating agents
- Improved roleplay and performance filters
Other bugs, UX Improvements.
Outdoo AI Dec ’25 Release | v2.14.0
Focus: Call Blitz Experience & Sales Readiness
This release expands Call Blitz into a full, high-impact practice experience designed to simulate real call pressure and improve readiness.
What’s New
Live Call Blitz Runs
Reps can run back-to-back AI roleplays in a single session, simulating real-world pacing and pressure.
Configurable Call Pickup Rates
Set realistic pickup probabilities to mirror actual outbound calling conditions.
Blitz Performance Insights
View completion rates, attempts, and improvement trends across Blitz sessions.
Skill-Focused Blitz Design
Create Blitz programs centered on specific skills like discovery, objection handling, or confidence.
Improved Readiness Scoring
Performance across roleplays, courses, and Blitz sessions now rolls up into clearer readiness signals.
What This Means for You
You can now run realistic call drills that build speed, confidence, and adaptability—while clearly seeing who’s ready for live conversations and who needs more practice.
Outdoo AI Nov ’25 Release | v2.13.0
Focus: Call Blitz Setup & AI Coaching
This release introduces the full creation flow for Call Blitz programs.
What’s New
Call Blitz Creation Flow
Set up Blitz programs with duration, schedules, agents, and assignments.
AI-Guided Coaching in Blitz
Learners receive objectives before sessions and feedback after each attempt.
Flexible Assignment Controls
Assign Blitz programs to individuals, teams, or groups.
Sequential Agent Execution
Agents appear one after another during a Blitz session for focused repetition.
Practice Windows & Scheduling
Control when and how often reps can run Blitz sessions.
What This Means for You
You can turn practice into a habit by running short, repeatable drills—without needing managers to facilitate every session.
Outdoo AI Nov ’25 Release | v2.12.0
Focus: Courses & Training Analytics
This release enables structured, trackable learning programs using roleplay agents.
What’s New
Course Builder
Turn roleplay agents into guided learning paths.
Cohort-Based Assignments
Assign courses to specific teams or groups with separate timelines.
Success Criteria Per Roleplay
Define clear completion and performance thresholds.
Course Analytics Dashboard
Track progress, completion, and performance across learners.
Attempts & Reminders
Control retries and send reminders automatically.
What This Means for You
You can standardize training across teams, run onboarding and skill programs at scale, and finally track progress beyond “course completed.”
Outdoo AI Oct ’25 Release | v2.11.0
Focus: SCORM & LMS Integration
This release makes it easy to deliver Outdoo training inside your existing LMS.
What’s New
SCORM Export for Courses
Export any Outdoo course as a SCORM package.
Broad LMS Compatibility
Upload courses into Docebo, Cornerstone, Moodle, Workday, SAP SuccessFactors, and more.
Progress & Completion Tracking
Track learner activity directly inside your LMS.
Improved SCORM Packaging
Smoother playback and more reliable reporting.
What This Means for You
You can keep Outdoo practice inside your current learning workflows—no new system for learners, no fragmented reporting.
Outdoo AI Sep ’25 Release | v2.10.0
Focus: Scaling Roleplay Libraries
This release helps teams scale and manage large libraries of roleplay agents.
What’s New
Instant Roleplay Variations
Generate new personas, scenarios, and voice styles from an existing agent.
Randomize Mode
Automatically create multiple variations with one click.
Clone Across Sales Stages
Reuse the same buyer persona for discovery, pricing, and negotiation.
Quick Roleplay Type Switching
Change call types without rebuilding agents.
Folder Organization
Group agents by product, skill, or learning path.
What This Means for You
You can give reps more variety without more setup—helping them adapt to different buyer styles while keeping training organized.
Outdoo AI Aug ’25 Release | v2.9.0
Focus: Roleplay Creation Foundations
This release introduced the core building blocks of Outdoo.
What’s New
Create Roleplays from Real Calls
Upload recordings or connect tools like Gong to generate AI buyers from actual conversations.
AI Buyer Persona Extraction
Automatically capture tone, objections, behaviors, and patterns.
Prompt-Based Roleplay Creation
Build full agents instantly using a short written prompt.
Template-Based Roleplays
Start from ready-made templates for cold calls, discovery, and more.
Micro-Learning Mode
Focus practice on specific skills instead of full calls.
Scorecards & Coaching Instructions
Add structured evaluation and coaching guidance.
What This Means for You
You can turn real conversations into realistic practice—fast—without relying on scripts or manual setup.
Outdoo AI July'25 Release | v2.7.0
New Feature: AI Sales Roleplay
- Launched AI-powered sales roleplay for real-world practice and coaching.
- Supports realistic scenarios aligned to deal stages and objections.
- Enables faster skill development through guided, repeatable practice.
AI Sales Roleplay Capabilities
- SmartBot Builder: Create custom roleplay bots based on real sales scenarios and objections.
- Deal-Driven Roleplays: Roleplays adapt dynamically to deal stages for targeted coaching.
- Instant Feedback & Scoring: Reps receive immediate performance feedback after each session.
- Faster Rep Ramp: Guided practice accelerates onboarding and skill readiness.
- Manager Dashboards: Performance insights reduce the need for manual call shadowing.
Revenue Activation & Intelligence Improvements
- Next Call Date Visibility: Next call date is now clearly displayed for every deal in the Revenue Intelligence dashboard.
- Automated Playbook Delivery: Post-call playbooks are automatically shared via Slack or Email.
- Editable Comments: Users can now edit or delete comments on recorded calls.
- CRM Follow-Up Sync: Next steps are automatically updated in the CRM at the deal level.
- Improved Speaker Identification: Speaker identification accuracy increased to 96% for more reliable analysis and coaching.
Feb'25 Release | v2.0.4
Release time - 14th Feb 2025
Introducing, new AI Buyer Guide feature to help you navigate the buyer effortlessly.
Get answers to -
- What guidelines you should follow while sending emails or your opening statement for call?
- How to plan deals and negotiate better?
- Understand if any buyer is an influencer, champion or detractor?
How to access this feature?
- AI Buyer Guide button will appear in the speaker timeline beside the detected buyer contact. This buyer should be present in your CRM as a lead or contact.
- The button will also be visible wherever the CRM contact is mentioned in Call Info Section of the call or the relevant deal section.
Jan'25 Release | v2.0.3
Release time - 7th Jan 2025
1. Customer Insights:
Understand the participant's interests and pain points to determine what influences them. Solve any significant blockers or use them in your follow-ups.
2. Email & Call Trackers:
Get more control over trackers by selecting the type of conversations (emails or calls) you want them to be identified in.
3. Enhanced Score Card Templates:
All default templates now include an Answer Guide giving you better control over scoring. Tune it as per your requirements.
4. Download insights, reports as CSV
Built for RevOps teams. Download insights, trackers, coaching and performance reports as CSV.
Dec '24 Holiday Release
Release Time: 26th Dec'25 12 PM UTC
1. Manually Upload calls
You can manually upload call recordings for analysis. We support the following sources
- Google Drive
- Microsoft OneDrive
- Microsoft OneDrive Business
- Box
- Public link (mp4/mp3 only)
Note- you can upload maximum 10 files at a time with filesize limit of 1 GB
2. Auto-Label calls using Categories
Supercharge your call search and organization with auto-labeling. Label your calls automatically using pre-defined categories.
3. Customizable Summaries for Email/Slack
Need to keep summaries short and crisp? Customize your email/slack summary sections as per your requirements.
4. Re-run AI Call Scoring
Managers can use this to re-score calls or try running different initiatives on a single call.
5. CRM Notes
Advanced Setting: Enable or disable meeting/deal summary sync in your CRM
December '24 Update
Release Time: 12 PM UTC
1. Categories Service:
- Create and save custom boolean filters.
- Apply these filters when creating or updating initiatives, ensuring they only target calls matching the selected or configured filters.
- Future extensions include integration with AI Docs and Automated Labels.
2. Initiative Filter:
- Configure initiatives to target specific categories, providing greater precision and control.
- Add answer guides to coaching points.
- Configure weights for coaching points to fine-tune coaching strategies.