Integration with Snowflake
Overview
Snowflake is a cloud data platform where teams store and analyze business data from across the company.
Connecting Snowflake to Outdoo AI sends your Outdoo AI conversation data into your own Snowflake account, so your analytics and RevOps teams can join it with pipeline, product and revenue data and build reporting that Outdoo AI does not provide out of the box.
What this integration does
- Conversation data in Snowflake: Call-level records and their derived fields, such as participants, scores, trackers and insights, land in a schema you choose.
- Join with your other data: Combine Outdoo AI data with CRM, product and revenue data in the BI tools your team already uses.
- Your own reporting: Build the dashboards and analysis your team needs on top of the warehouse.
Before you start
Involve whoever owns Snowflake before you connect. Warehouse credentials usually sit with a data or platform team. Have these ready:
- A Snowflake user for Outdoo AI, with permission to create and write to a dedicated schema. Grant only the privileges Outdoo AI needs.
- The connection details for your Snowflake account, such as the account or host identifier, database, schema, and warehouse or cluster name.
- A decision on where the data should land. Give Outdoo AI its own schema rather than writing into tables your team already uses.
If your warehouse sits behind a firewall or private network, tell the Outdoo AI team during setup so network access can be agreed.
How to connect Snowflake with Outdoo AI
- Go to Company Settings > Ecosystem > Data Cloud.
- Find Snowflake in the list (you can use Search) and click Connect on its card.
- On the Snowflake integration page, click Contact Support.
- A confirmation appears that your request was submitted. The Outdoo AI team will contact you to agree the connection details and complete the setup.
- When the status shows Connected, Outdoo AI data appears in the schema agreed during setup.
If a sync stops
The usual causes are rotated credentials, changed permissions on the target schema, or a paused warehouse. Check those first. If syncing still fails, write to support@outdoo.ai with the warehouse name and the time the syncs stopped.
Hope this article was helpful. For any queries, please write to support@outdoo.ai