Create and Manage an AI Tutor
This article covers building a tutor from scratch, editing one, and removing one. For what a tutor is and when to use it, see Intro to AI Tutor.
Before you start
- Creating and editing tutors requires admin or manager access. If you don't have it, the Create AI Tutor button is greyed out with a tooltip explaining why.
- Have your resource ready. A tutor cannot be saved without at least one document attached, so upload your playbook, product doc, or call guide to Resources first if it isn't there already.
Create a tutor
Go to Roleplay > AI Tutor and click Create AI Tutor. The editor opens with three sections listed down the left: Tutor Info, Persona, and Preview. You can move between them freely — nothing is saved until you click Save.
The full create flow, from the tutor list through to Preview.
1. Tutor Info
Title. What the tutor is called in the list. Up to 128 characters. Make it specific about the subject rather than the format — "Handling pricing objections" tells your team more than "Sales tutor".
Type. What this tutor teaches. Pick Concept for understanding something, or Skill for doing something. Tool is available on request — click Contact Support on that option to book time with us and have it enabled.
Roleplay Mode. How your team practises with this tutor. Voice Mode is available by default. Chat Mode and Video Mode are available on request — click Contact Support on either option to have it enabled.
Roleplay Instructions. Optional, up to 500 characters. Whatever you write here is shown to the learner right before the session starts. Use it to frame the session: what to focus on, what to avoid, what "good" looks like.
The Tutor Info section. Options that need enabling show a Contact Support button.
Resources. Required. Click Add Resources and pick the documents this tutor should teach from. You can attach more than one, and you can remove any of them with the × on the row. The tutor teaches from these documents, so attach the source material itself rather than a summary of it.
Only document formats can be attached to a tutor — PDF, DOC, DOCX, PPT and PPTX. Audio, video, CSV and spreadsheet files stay in your Resources library but won't appear in the picker here, so convert anything you need into a document first.
2. Persona
This section is who the learner meets when the session starts.
The Persona section, pre-filled when you open the editor.
Avatar. Outdoo picks one for you when you open the editor. Use the shuffle control for a different suggestion, or open the picker to choose from the full set.
Name. Required. The tutor's name — for example, "Alex Morgan".
Gender. Required. Changing it re-suggests a matching voice.
Language. Required. Defaults to English (US).
Agent Voice. Required for voice tutors. Open the voice picker and play the samples to hear each one before you commit. (Voice is not used by chat-only tutors.)
Greeting Line. Required, up to 128 characters. The first thing the tutor says when the session opens — for example, "Hi, this is Alex." Outdoo pre-fills one based on the persona name; edit it to set the tone you want.
3. Preview
Preview shows the tutor exactly as your team will see it.
Preview shows the session screen your team will see when they open this tutor — the avatar, the persona name, the title, the type and the language, laid out exactly as it will appear to them. Use it as a last look at the setup before you save.
You can't start a session from Preview. The Start Call button appears but stays disabled, because there's nothing to run against until the tutor is saved. To hear the voice and check that the tutor really answers from your resource, save it first, then open it from the AI Tutor list and start a session there. If something needs changing, edit the tutor and save again.
Save
Click Save in the top-right corner. If anything required is missing, Outdoo jumps you to the first field that needs attention and marks it. Once saved, the tutor appears in the AI Tutor list and is available to your team.
If you try to close the editor with unsaved changes, Outdoo asks you to confirm before discarding them — choose Keep editing to go back, or Discard changes to leave without saving.
Default tutors
Your workspace comes with a set of tutors that Outdoo ships by default. They work like any other tutor in a session, but they belong to Outdoo rather than to your workspace, so nobody can change them — not even an admin.
You can spot them in two places:
- In the AI Tutor list they carry a Default badge next to the title, and the row has no ⋯ menu at all — so there's no Edit and no Delete.
- Opening one shows the header as AI Tutor with a Default · view only badge, the fields filled in but not editable, and no Save button.
There's no way to copy or edit a default tutor. If you want one that works the same way but teaches from your own material, build a new tutor from scratch.
Edit a tutor
Go to Roleplay > AI Tutor, find the tutor in the list, and open the ⋯ menu on its row, then click Edit. The editor opens with everything filled in. Change what you need and click Save.
Edits apply to future sessions. Sessions your team has already completed are not affected.
Delete a tutor
Open the ⋯ menu on the tutor's row and click Delete, then confirm. Deleting removes the tutor from the list so it can no longer be practised with. It does not delete the resources attached to it — those stay in Resources and can be used by other tutors and agents.
What happens after a session
A tutor session doesn't send your team anywhere else when it ends. The session screen stays open, runs through a short processing sequence while the transcript and insights are prepared, and then asks How was your AI tutor call experience? — a thumbs up or down with an optional comment. That's feedback on the tutor itself and has no effect on anyone's scores.
The session is saved to Roleplay History, where you can open it to play the recording back and read the transcript. Tutor sessions aren't scored, so the Scorecard, Stats and Screen tabs you'd see on a roleplay session aren't shown, and there's no call score on the recording. The history page carries a Start AI Tutor button if the learner wants another run at the same tutor.
Finding a tutor in the list
Each row in the AI Tutor list shows the tutor's title with its persona name underneath, the Type, the App, and the roleplay mode. App only fills in for tutors tied to a specific application, so it stays empty unless the Tool type has been enabled for your workspace.
Use the search box to find a tutor by title, and the Tutor type and Roleplay mode filters to narrow the list. Clicking the mode icon on a row starts a session with that tutor straight from the list.
Hope this article was helpful. For any queries, please write to support@outdoo.ai
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