---
title: "Reset or Deactivate a Batch"
url: "https://help.outdoo.ai/en/article/reset-or-deactivate-a-batch"
language: "en"
last_updated: "2026-11-10T16:29:45.573Z"
---

# Reset or Deactivate a Batch

Each batch has a three-dot menu on its row in **Manage > Batches**. Use it to change a batch, start it over with clean progress, or stop it from taking new assignments.

You need the **Manage Batches** permission in your permission profile. Without it, the row menu does not appear.

## Find the batch

-   Go to **Manage > Batches**.

-   Use **Search batches...** to search by name.

-   Narrow the list with the filters: **Course: All**, **Tags**, **Created By**, **Assign To**, **Created On** and **Batch Dates**.

-   If nothing matches, the page says "No batches found. Try changing your search or filters."

## Row menu options

Click the three-dot menu at the end of the batch row. It has three options:

-   **Edit** opens the batch builder, where you can change the name, courses, team members and schedule. See [Managing course batches](https://help.outdoo.ai/en/article/managing-course-batches).

-   **Reset Batch** clears team member progress so the batch can start over.

-   **Deactivate Batch** stops new assignments for the batch.

To look at results instead of changing anything, click **View Performance** on the row. It opens that batch's performance in a new tab.

## Reset a batch

-   Click the three-dot menu on the batch row and choose **Reset Batch**.

-   Read the **Reset Batch** window. It says: "Reset this batch? Progress and session data for team members in this batch may be cleared. This can't be undone."

-   Click **Reset** to confirm, or **Cancel** to leave the batch as it is.

After a reset you see a "Batch reset" message. If something goes wrong, you see "Couldn't reset the batch. Try again."

Reset affects only team members in this batch. Make sure you export or review the batch performance first if you need the results, because a reset cannot be undone.

## Deactivate a batch

-   Click the three-dot menu on the batch row and choose **Deactivate Batch**.

-   Read the **Deactivate Batch** window. It asks "Deactivate this batch?" and tells you that new assignments will stop.

-   Click **Deactivate** to confirm, or **Cancel** to keep the batch active.

After you confirm, you see a "Batch deactivated" message. If it fails, you see "Couldn't deactivate the batch. Try again."

The row menu does not have an option to activate a batch again. Only deactivate a batch when you are sure.

## Reset or deactivate: which one?

-   Choose **Reset Batch** when the same group should redo the courses from the start.

-   Choose **Deactivate Batch** when a batch is finished or was created by mistake and should stop taking new assignments.

-   If you only need to change dates, courses or team members, use **Edit**.

Hope this article was helpful. For any queries, please write to support@outdoo.ai

## Related articles

-   [Managing course batches](https://help.outdoo.ai/en/article/managing-course-batches)

-   [Courses overview](https://help.outdoo.ai/en/article/courses-overview)

-   [Managing course certifications for managers](https://help.outdoo.ai/en/article/managing-course-certifications-for-managers)