---
title: "Pay an Outstanding Invoice"
url: "https://help.outdoo.ai/en/article/pay-an-outstanding-invoice"
language: "en"
last_updated: "2026-11-10T16:29:43.251Z"
---

# Pay an Outstanding Invoice

When an invoice is unpaid, the Billing page shows a red banner with a **Pay Now** button. This article shows how to pay it and where to look if something does not match.

You need the **Manage Billing** permission in your permission profile to open the Billing page.

## Pay an invoice

-   Go to **Company Settings > Billing**.

-   Look for the red banner at the top. It says "You have N invoice(s) to pay." with the line "Pay the outstanding amount to keep your plan active."

-   Click **Pay Now**. The invoice opens in a new tab.

-   Complete the payment on the invoice page.

-   Come back to the Billing page and refresh it to see the updated invoice **Status**.

The banner appears for invoices with an unpaid status, such as **Open**. **Pay Now** opens the first unpaid invoice. If you have more than one, pay it, refresh, and the banner shows what is left.

If a pop-up is blocked, allow pop-ups for Outdoo AI and try again.

## Pay from the invoice list

You can also pay from the **Invoices** card further down the page:

-   Find the invoice in the list. It shows **Invoice Number**, **Date**, **Amount Due** and **Status**.

-   Click the invoice number. The invoice opens in a new tab.

-   Pay it there.

If an invoice has no link, its number is shown as plain text and you cannot open it from here. Click **Talk to Support** to ask our team for help.

## Other actions on the page

-   **Manage Billing** opens the billing portal in a new tab, where you can manage payment details and billing contacts.

-   **Talk to Support** opens a scheduler so you can book time with our team.

## If something goes wrong

-   If the page says "Couldn't load invoices. Refresh the page and try again.", refresh the page.

-   If you see "Couldn't open the billing portal. Try again.", wait a moment and click **Manage Billing** again.

-   If the banner stays after you paid, refresh the page. If it is still there, click **Talk to Support** and share the invoice number.

-   If the **Invoices** card says "No invoices yet", nothing has been billed to your workspace.

For plan details, licenses and usage, see [Billing](https://help.outdoo.ai/en/article/billing).

Hope this article was helpful. For any queries, please write to support@outdoo.ai

## Related articles

-   [Billing](https://help.outdoo.ai/en/article/billing)

-   [Add or manage team members](https://help.outdoo.ai/en/article/add-or-manage-team-members)

-   [Cancel my subscription](https://help.outdoo.ai/en/article/cancel-my-subscription)