---
title: "Search in Outdoo"
url: "https://help.outdoo.ai/en/article/introduction-to-search"
language: "en"
last_updated: "2026-10-23T02:35:20.609Z"
---

# Search in Outdoo

Learn how to find calls and information in Outdoo using global search, filtered call lists, and transcript search across three different search methods.

Outdoo AI has three different ways to search, depending on what you are looking for: a global search in the top navigation, a filtered call list in **Real Calls > History**, and a transcript search within a specific call.

## Global search

The search bar in the top navigation bar is a fast way to find accounts, contacts, calls, or deals by name. Type a name, company, or keyword and results appear immediately. Use this when you know roughly what you are looking for and want to navigate to it quickly.

## Finding calls with filters

Go to **Real Calls > History** to search and filter your full call list. The filters at the top of the list, plus **More Filters**, include:

-   **Participants** — filter by team member, customer name, or email

-   **Deal and account** — calls linked to a specific opportunity or company

-   **Call duration** — find short intros, long demos, or anything in between

-   **Date range** — narrow by when the call happened

-   **Trackers** — calls where a specific tracker fired (a competitor mention, a keyword, a product feature)

-   **Labels** — calls tagged with a specific label

-   **Call outcome** — disposition or CRM stage at the time of the call

-   **Scorecard score** — filter by performance range

-   **Call type** — inbound, outbound, recorded, uploaded

You can combine multiple filters. The call count updates as you apply each filter, so you can refine without running a separate search each time.

## Searching within a call

On any call page, open the **Transcript** tab and use **Search transcript** at the top of the panel. Type a word or phrase and Outdoo AI jumps to every instance of it in the transcript, highlighting each match. This is useful for quickly finding where a specific topic came up, such as a competitor name, a pricing discussion or a specific question, without reading through the whole transcript.

## Tips

-   If you are searching for a phrase, global search works best for short, distinctive terms. For pattern-based searches across many calls, use the filters in **Real Calls > History**.

-   Trackers are a more reliable way to surface calls about a topic than text search. They are applied consistently and do not depend on exact wording. If you are frequently searching for a specific phrase, consider creating a tracker for it.

-   Save filter combinations you use regularly with **Save As Applied Filter**, then reopen them from the **Saved Filters** menu in **Real Calls > History**.

Hope this article was helpful. For any queries, please write to support@outdoo.ai

## Related articles

-   [Intro to Conversations](https://help.outdoo.ai/en/article/intro-to-conversations)

-   [Intro to the Call Page](https://help.outdoo.ai/en/article/intro-to-the-call-page)

-   [Call transcripts](https://help.outdoo.ai/en/article/see-a-call-transcript)