---
title: "Intro to Scenarios"
url: "https://help.outdoo.ai/en/article/intro-to-scenarios"
language: "en"
last_updated: "2026-10-23T02:56:44.546Z"
---

# Intro to Scenarios

Learn how scenarios define buyer context and behavior in roleplay simulations, enabling team members to practice real-world sales situations across different buyer stages and motivations.

Scenarios describe the buyer's situation: what they already know, what they are struggling with, how motivated they are, and whether they are comparing vendors, resisting change, or actively looking for a solution. This context shapes the agent's responses, tone, objections, and overall behavior during the roleplay.

## Why Scenarios Matter

Scenarios ensure that your roleplay sessions reflect the real conditions team members encounter in the field. They help your team practice handling buyers who are:

-   Unaware of the problem

-   Problem-aware but unsure how to solve it

-   Exploring solutions

-   Comparing vendors

-   Skeptical, resistant, or frustrated

-   Ready to buy or planning a renewal

-   Using a competitor and evaluating alternatives

Selecting the right scenario makes the roleplay agent behave in a way that mirrors a real buyer at that specific stage. This lets team members build targeted skills such as discovery, objection handling, value articulation, competitive differentiation, and renewal negotiation.

## Where Scenarios Are Used

Scenarios are managed in **Manage > Scenarios**, and one scenario can be attached to many roleplay agents. Through those agents, they reach other parts of Outdoo AI:

-   Roleplay agents: set the exact buyer situation before the call

-   Courses: build stage-specific learning paths (for example, objection handling) from agents with the right scenarios

-   Call Blitz: run rapid-fire drills against agents set up for specific buyer types

-   Templates: agent templates come with scenarios for cold calls, discovery, renewals, and more

## Examples of Available Scenarios

Outdoo AI offers a wide range of predefined scenarios to choose from, covering different roleplay types such as Cold Call, Discovery, Warm Call, Renewal, and more.

### Common Scenario Categories

| Scenario Category | Description |
| --- | --- |
| Unaware / Cold | Buyer does not recognize the problem or need. |
| Problem Aware | Buyer knows the pain but not the solution. |
| Solution Aware | Buyer understands solutions but not your product. |
| Product Aware | Buyer knows your product but is not ready to buy. |
| Using a Competitor | Buyer is evaluating, comparing, or resisting change. |
| Value Aware | Buyer understands value but may be underutilizing. |
| Renewal / Expansion | Buyer is at a decision point for renewal or upgrade. |
| Churn Risk | Buyer is dissatisfied, unresponsive, or considering alternatives. |

### Real Examples

-   Unaware

-   Problem Aware, Not Solution Aware

-   Solution Aware, Not Product Aware

-   Using Competitor (various types: skeptical, clueless, smart questioner, tire kicker)

-   Opportunity for Upgrade

-   Renewal Risk / Silent Churn

-   Expansion Ready

-   Satisfied, Considering Renewal

-   Blocked or Frustrated

-   Champion or Advocate

-   Is Aware of Problem & Solution

-   Boss Forced Them to Take a Meeting

-   Value Unaware / Underutilizing

## How Scenarios Shape Roleplay Behavior

When assigned to a Roleplay Agent, scenarios influence:

-   How much the buyer already knows

-   Their urgency and motivation

-   Whether they ask questions or resist

-   Their level of skepticism or interest

-   Likelihood of objections

-   Depth of discovery questions needed

-   Stakeholder involvement

-   Their buying timeline and readiness

This ensures each simulation feels like a real buyer at a specific point in their journey, not a generic persona.

## When to Use Scenarios

Scenarios are especially useful for:

-   Cold call training

-   Discovery skills

-   Objection handling practice

-   Competitive differentiation

-   Renewal conversations

-   Upsell/cross-sell pathways

-   Churn prevention coaching

-   Multi-stage sales cycle practice

Hope this article was helpful. For any queries, please write to support@outdoo.ai

## Related articles

-   [Intro to Roleplay Agents](https://help.outdoo.ai/en/article/intro-to-roleplay-agents)

-   [Create a Roleplay Agent from a Prompt](https://help.outdoo.ai/en/article/create-a-roleplay-agent-from-a-prompt)

-   [Creating roleplay agents — overview](https://help.outdoo.ai/en/article/creating-roleplay-buyer-bot)