---
title: "Fixing Incorrect Speaker Identification in Call Recordings"
url: "https://help.outdoo.ai/en/article/fixing-incorrect-speaker-identification-in-call-recordings"
language: "en"
last_updated: "2026-10-23T02:56:55.965Z"
---

# Fixing Incorrect Speaker Identification in Call Recordings

Learn how to quickly correct misidentified speakers in call recordings and regenerate insights to ensure accurate highlights and analysis.

Sometimes speakers are misidentified in a call recording. For example, what you said might appear under another participant's name, and the other way round. To keep your insights and highlights accurate, you can correct this in a few clicks.

## Steps to switch speakers

-   Open the call from **Real Calls > History**.

-   Click **Manage Speakers** on the timeline toolbar below the player.

-   For each speaker track that is wrong, use **Search or Select Speaker** to choose the correct participant.

-   Click **Save & Generate Insights**.

Within a minute or two, the call's highlights and outline update to reflect the correct speaker assignment.

You need a permission profile that allows managing speakers on calls. If you don't see **Manage Speakers**, ask your admin.

## Important notes

Outdoo AI identifies speakers as accurately as it can, but errors can happen in rare cases. **Manage Speakers** lets you correct them so your highlights and insights stay accurate.

Hope this article was helpful. For any queries, please write to support@outdoo.ai

## Related articles

-   [How Outdoo AI Identifies Speakers](https://help.outdoo.ai/en/article/how-outdoo-ai-identifies-speakers)

-   [Incorrect speakers identified in the meeting](https://help.outdoo.ai/en/article/incorrect-speakers-identified-in-the-meeting)

-   [Who Can Edit the Transcripts, Speakers, or Other Recording Information?](https://help.outdoo.ai/en/article/who-can-edit-the-transcripts-speakers-or-other-recording-information)