---
title: "Ensure a Call is Recorded"
url: "https://help.outdoo.ai/en/article/ensure-a-call-is-recorded"
language: "en"
last_updated: "2026-10-25T04:15:31.503Z"
---

# Ensure a Call is Recorded

Learn how Outdoo AI automatically records calls from online meetings and dialers, plus best practices to ensure every call is captured successfully.

Once you're set up for call capture, Outdoo AI records or imports your calls automatically. No extra steps are needed.

-   Online meetings: the Outdoo AI notetaker joins as a participant when the meeting is on your calendar with a meeting link.

-   Dialers and telephony systems: recorded calls are imported into Outdoo AI automatically.

**Tip:** For unplanned calls, use **Record a call** in the **Shortcuts** section of the Home page. Learn more in [Record an Impromptu Call](https://help.outdoo.ai/en/article/record-an-impromptu-call) or see [Tips for Recording Calls](https://help.outdoo.ai/en/article/tips-of-recording-calls).

### Best practices for web conferencing calls

Outdoo AI captures most meetings, but some situations can prevent automatic recording. Follow these practices to make sure web conferencing calls are recorded.

#### 1\. Schedule meetings in advance

-   Schedule meetings at least **15 to 30 minutes** before the start time. Outdoo AI needs time to scan calendar events and schedule recordings.

-   For last-minute or unplanned meetings, add the notetaker manually. See [Record an Impromptu Call](https://help.outdoo.ai/en/article/record-an-impromptu-call).

#### 2\. Include a valid web conferencing URL

-   Always include the web conferencing URL when you create a calendar event.

-   Avoid adding the URL to an existing event at the last minute, as Outdoo AI may not have enough time to process the update.

#### 3\. Don't mark events as private

-   Marking a calendar event as private hides the meeting details from Outdoo AI, so it can't join the call.

-   Keep meeting details visible so the call can be recorded.

#### 4\. Let the notetaker into the meeting

-   If the meeting uses a waiting room, admit the notetaker.

-   If the meeting is password-protected, include the password in the invitation.

### Additional tips

**Know your organization's recording settings**

-   Check whether your organization records both internal and external meetings, or external meetings only.

-   Ask your manager or tech admin if you're not sure.

**Start meetings on time**

-   Start meetings promptly so the recording isn't disrupted.

**Don't decline calendar events you organize**

-   Declining an event you organize can cancel the recording.

Hope this article was helpful. For any queries, please write to support@outdoo.ai

## Related articles

-   [Record an Impromptu Call](https://help.outdoo.ai/en/article/record-an-impromptu-call)

-   [Tips for Recording Calls](https://help.outdoo.ai/en/article/tips-of-recording-calls)

-   [Troubleshooting unrecorded calls](https://help.outdoo.ai/en/article/troubleshooting-unrecorded-calls)