---
title: "Create an AI Roleplay Agent from a Call Transcript"
url: "https://help.outdoo.ai/en/article/create-an-ai-roleplay-agent-from-a-call-transcript"
language: "en"
last_updated: "2026-11-10T16:39:55.324Z"
---

# Create an AI Roleplay Agent from a Call Transcript

Learn how to create an AI roleplay agent from a call transcript in just 6 steps. This guide covers transcript formatting, parsing, and selecting the agent role for your training needs.

This guide explains how to create a roleplay agent from a call transcript. Roleplay agents built this way are useful for training, simulations, and practice scenarios such as discovery calls, sales conversations, or support interactions.

## Steps to create an agent from a transcript

### Step 1: Navigate to Roleplay Agents

Go to [**Practice > Roleplay Agents**](https://app.outdoo.ai/roleplay/agents), click **Create Roleplay Agent**, then select **Create Single Agent**.

### Step 2: Select roleplay type and scenario

On the **Create a Roleplay Agent** page, choose the **Roleplay Type** and a **Scenario** that matches your use case (for example, a discovery call). Both are required. They help the AI understand the type of conversation it should model.

### Step 3: Paste the call transcript

Click **Create From > Transcript** and paste your call transcript into the **Transcript** field.

Each line needs a timestamp in square brackets, then the speaker name and a colon. For example:

```
[00:00:01] Seller: Hello, thanks for joining the call
[00:00:05] Customer: Thanks for having me
```

Lines in other formats aren't recognized, so check the format before you parse.

![Transcript modal with a pasted call transcript and a Parse Transcript button](https://cdn.prod.website-files.com/666fdec617b81d256ca8f1ca/6a7d9320349f28ea16b6fa26_edit-roleplay-agents-roleplay-agents-create-paste-call-transcript-3.avif)

*Paste the transcript into the Transcript field, then click Parse Transcript.*

### Step 4: Parse the transcript

Click **Parse Transcript**. The system detects all speakers in the conversation.

### Step 5: Choose the speaker

Under **Select the External Speaker**, pick the participant the AI should play, usually the customer or prospect. Click **Submit**.

### Step 6: (Optional) Add context beyond the transcript

You can type extra context into the prompt box, for example:

-   The conversation is between a seller and a potential customer

-   The goal is to qualify the lead or understand their needs

-   The roles or designations of each participant

Adding this context helps the AI generate a more accurate roleplay agent. You can also leave the prompt box empty and use only the transcript.

### Step 7: Create the roleplay agent

Click **Create Agent**. The AI roleplay agent is generated from the transcript and opens on its details page.

### Step 8: Edit and customize the agent

Review the persona, behavior, tone and other settings, change anything you need with **Edit Agent**, then click **Publish**. Publish needs a scorecard.

Hope this article was helpful. For any queries, please write to support@outdoo.ai

## Related articles

-   [Intro to Roleplay Agents](https://help.outdoo.ai/en/article/intro-to-roleplay-agents)

-   [Create a Roleplay Agent from Existing Calls](https://help.outdoo.ai/en/article/create-a-roleplay-agent-from-existing-calls)

-   [Creating roleplay agents: overview](https://help.outdoo.ai/en/article/creating-roleplay-buyer-bot)