---
title: "Create a Roleplay Agent from Existing Calls"
url: "https://help.outdoo.ai/en/article/create-a-roleplay-agent-from-existing-calls"
language: "en"
last_updated: "2026-10-23T02:16:38.130Z"
---

# Create a Roleplay Agent from Existing Calls

Learn how to create AI-powered roleplay agents from your real sales calls to give team members authentic practice scenarios with buyers that match your actual customer behavior.

This method is ideal when you want your team members to practice with buyers that feel exactly like your real customers.

[YouTube video](https://www.youtube.com/embed/NHPZ2E8gKpA)

[Watch: Create a Roleplay Agent from Real Sales Calls (Digital Twin)](https://www.youtube.com/watch?v=NHPZ2E8gKpA)

## When to use this method

Use this method when you want to train on:

-   Real discovery calls
-   Objection-heavy sales conversations
-   Pricing and negotiation calls
-   SDR cold call reviews
-   Customer success renewals
-   Any call you want replicated as a training simulation

## How it works

Outdoo AI automatically extracts persona traits, emotional state and tone, conversation style, common objections, buyer interests and concerns, and patterns and behaviors from the call. It then turns this data into a fully configurable roleplay agent.

## Step-by-step instructions

### Step 1: Open the creation page

Go to **Practice > Roleplay Agents**, click **Create Roleplay Agent** and choose **Create Single Agent**. Pick the **Roleplay Type** and **Scenario** above the prompt box.

### Step 2: Add your call

You have two options:

-   **Add Context > From Uploaded Calls**: upload an MP3 or MP4 recording, wait for it to process, then select it.
-   **Create from > Import**: pick a call already recorded in Outdoo AI. This needs Revenue Intelligence in your plan.

![](https://cdn-assets.productfruits.com/fc0dd403-3d8e-4172-b73e-e221237934ef)

### Step 3: Identify the buyer

For an imported call, select the participant in the call who should become the AI buyer.

### Step 4: Review the auto-generated persona

Submit the prompt. Outdoo AI extracts personality, emotional tone, interests and motivations, and communication style, and opens the agent in the editor. You can refine all of these settings.

![](https://cdn-assets.productfruits.com/9df43fb9-bbf5-41c9-8a79-94dbb44f0768)

### Step 5: Configure the simulation

Review and adjust:

-   Roleplay mode (voice, chat, video or in person)
-   Scenario
-   Persona traits
-   Interests and preferences
-   Common objections

![](https://cdn-assets.productfruits.com/2260b9d3-c47b-40ec-851c-c6460b429647)

### Step 6: Add a scorecard and instructions

Scorecards provide instant feedback. **Roleplay Instructions** tell the learner what to focus on before the session starts.

![](https://cdn-assets.productfruits.com/96d990c6-3890-4bd0-81e8-4ca12e378dd5)

### Step 7: Set an optional background sound

Under **Advanced Settings**, pick a **Background Sound**, such as Café Background or Keyboard Typing.

![](https://cdn-assets.productfruits.com/dd8fd03f-437d-4fe6-8a68-7b1cc1accc6b)

### Step 8: Publish and share

Click **Publish**. Your roleplay agent is now ready for:

-   Courses
-   Call Blitz
-   Team practice

Hope this article was helpful. For any queries, please write to [support@outdoo.ai](mailto:support@outdoo.ai)

## Related articles

-   [About AI Roleplay](https://help.outdoo.ai/en/article/about-roleplay)
-   [Creating roleplay agents: overview](https://help.outdoo.ai/en/article/creating-roleplay-buyer-bot)
-   [Create a Roleplay Agent from a Prompt](https://help.outdoo.ai/en/article/create-a-roleplay-agent-from-a-prompt)