--- title: "Create a Multi Persona Roleplay Agent" url: "https://help.outdoo.ai/en/article/create-a-multi-persona-agent-from-scratch" language: "en" last_updated: "2026-10-23T18:39:00.304Z" --- # Create a Multi Persona Roleplay Agent Learn how to create a multi-persona roleplay agent with 2-3 personas to simulate realistic group buying scenarios and complex sales conversations. [YouTube video](https://www.youtube.com/embed/P7nnxpPgmg8) [Watch: How to Create a Multi-Persona Roleplay Agent](https://www.youtube.com/watch?v=P7nnxpPgmg8) ## Step-by-step process ![](https://cdn-assets.productfruits.com/9edba1fb-6d9f-423d-b178-4aaca53ce078) - Go to **Practice > Roleplay Agents** and click **Create Roleplay Agent**. - Choose **Create Multi Persona Agent**. If you don't see this option, your permission profile may not allow creating agents. - The multi-persona editor opens. In **Roleplay Format**, set the **Roleplay Group Name** (the name of the multi-persona agent, for example, "Enterprise Buying Committee"), the **Roleplay Type** (for example, Discovery or Custom), the **Scenario** so personas have clear context, and the **Roleplay Mode**. **Voice** is available by default; Chat, Video and In-Person are available on request. In **Agent Persona**, click **Add Persona** and select existing agents from your library. Add at least 2 personas; you can add up to 3. You can optionally turn on **Primary** for one persona, for example, the main decision-maker or lead in the conversation. If the persona you need doesn't exist yet, click **Create Persona** to open the single-agent builder in a new tab. ![](https://cdn-assets.productfruits.com/3e3ac13e-8b2d-4115-a442-e05ec37afcac) Under **Instruction to the Reps**, add instructions that describe the setting and any context the personas and the team member should know. This improves consistency and difficulty. Under **Scorecard**, select the scorecard used to evaluate the team member's performance for this roleplay. In **Company & Offerings**, fill in the company name, role and team structure, product or service overview, and any additional details so the personas can reference a consistent company in the conversation. Click **Save Draft** or **Save & Publish** when ready. After creation, you'll land on the agent's detail page, where you can edit it or click **Try Out Agent**. ## How to add or remove personas Open the multi-persona agent's detail page and click **Edit**. To add a persona, go to the **Agent Persona** section and click **Add Persona**. Search or browse existing agents, then select one or more and confirm. You cannot exceed 3 personas; if you already have 3, remove one before adding another. To remove a persona, find it in the **Agent Persona** section and click the delete icon. If you remove the primary persona, the product may automatically set another persona as primary. One persona can be marked as Primary for speaking order or scoring. Use the **Primary** toggle in the **Agent Persona** section to set which persona is primary, then save your changes. ## How to set scenario and instructions In the multi-persona agent's **Roleplay Format** section, choose or create a **Scenario** that matches the use case, for example, "QBR with cross-functional team," so the personas share context. In **Instruction to the Reps**, enter a short description of the setting and any context, for example, "You're leading a QBR. The CFO is cost-focused; the CTO wants technical proof. Align on renewal and expansion." Use this to define clear roles: who is skeptical, who is supportive, and what each persona cares about. This keeps the AI behavior consistent. Save your changes; the scenario and instructions are used when the team member starts a practice session. ## How to run a multi-persona roleplay Go to **Practice > Roleplay Agents** and open a multi-persona agent. Multi-persona agents are marked **Multi-Persona Agent** in the list. Start the session with **Try Out Agent**, and you'll see two or three participant cards representing the personas. During the call, speak to the group. Personas may respond individually or build on each other. Watch for moments when personas address each other, and use those to practice interrupting, redirecting, and summarizing. After the call, review feedback and the scorecard. There is a single scorecard for the whole conversation. ## How to edit an existing multi-persona agent Go to **Practice > Roleplay Agents** and open the multi-persona agent, or open it from a folder. Click **Edit** to change the group name, scenario and roleplay mode; the personas (add, remove, set primary); or the instructions, scorecard, and company details. The roleplay type can't be changed after the agent is created. Use **Save Draft** to keep working, or **Save & Publish** to make the updated agent available for practice. ## Limitations to be aware of - Maximum 3 personas per multi-persona agent. - Personas must be selected from existing agents. To add a new one, build it first (the **Create Persona** button opens the single-agent builder in a new tab), then add it. - Multi-persona agents can be added to courses and to a Call Blitz. For a Call Blitz, add them in the builder (**Manage > Call Blitz**, then **Select Agents**); the **Add to Blitz** option in the agent's menu isn't shown for multi-persona agents. - There is a single scorecard for the entire multi-persona conversation, unlike gatekeeper roleplays, which use separate scorecards. Hope this article was helpful. For any queries, please write to [support@outdoo.ai](mailto:support@outdoo.ai) ## Related articles - [Intro to Multi-Persona Roleplay](https://help.outdoo.ai/en/article/intro-to-multi-persona-roleplay) - [Multi-persona roleplays: how personas interact](https://help.outdoo.ai/en/article/multi-persona-roleplays-how-personas-interact) - [Creating roleplay agents: overview](https://help.outdoo.ai/en/article/creating-roleplay-buyer-bot)