---
title: "Coaching Summary"
url: "https://help.outdoo.ai/en/article/coaching-summary"
language: "en"
last_updated: "2026-11-12T07:19:12.256Z"
---

# Coaching Summary

The Coaching Summary is a short written review at the top of an AI scorecard. It tells you what went well on the call, where the biggest gap was, and what to focus on next time, so you can see the main point before you read the full breakdown.

## Where to find it

-   Open a call from **Real Calls > History**.

-   Open the **Scorecards** panel on the call page.

-   On the **AI Scorecard** tab, click a scorecard to expand it. The Coaching Summary is at the top of the expanded card.

![Call page Scorecards panel with the AI Scorecard and Manager Scorecard tabs and the Coaching Summary cards](https://cdn.prod.website-files.com/666fdec617b81d256ca8f1ca/6af524576f9624ce6c83f942_nov11-call-scorecards-coaching-summary.avif)

You also see it when you run an AI scorecard yourself. Click **Re-run AI Scorecard**, choose a **Scorecard** and a **Participant to Score**, and click **Run AI Scorecard**. The result shows the Coaching Summary above the **Objective Breakdown**. Click **Save Score to Call** to keep the result on the call.

The Coaching Summary only appears when the scorecard has one. If a scorecard has none, you go straight to the rest of the scorecard.

## What it shows

A Coaching Summary can have these parts:

-   **A summary line** at the top, in a highlighted box, with no label.

-   **What Went Well:** what the team member did well on the call.

-   **Biggest Gap:** the area that most needs work.

-   **Focus for Next Call:** what to work on in the next call.

Some scorecards show the Coaching Summary as a plain list of points under the title **Coaching Summary** instead of the three labeled cards.

## Jump to the moment in the call

When the text mentions a time in the call, such as 12:34, the time is a link. Click it in the expanded scorecard card to jump the player to that moment. The times are not clickable in the **AI Scorecard** window that opens when you run a scorecard.

## How it fits with the rest of the scorecard

Below the Coaching Summary, the card shows the **Overall Recommendation** and the **Objective Breakdown**, where each objective has its own score, **Reasoning**, **Note** and **Recommendations**. The Coaching Summary is the short version. The breakdown is where you check the detail behind it.

![AI scorecard on the call page listing each objective with its score](https://cdn.prod.website-files.com/666fdec617b81d256ca8f1ca/6af524559fc301c0fcf2f3a1_nov11-call-scorecard-objectives.avif)

![Expanded scorecard objective showing its Note and Recommendations](https://cdn.prod.website-files.com/666fdec617b81d256ca8f1ca/6af5245340294b72a8d7d078_nov11-call-scorecard-objective-expanded.avif)

Hope this article was helpful. For any queries, please write to support@outdoo.ai

## Related articles

-   [Intro to the call page](https://help.outdoo.ai/en/article/intro-to-the-call-page)

-   [Generating a scorecard with AI](https://help.outdoo.ai/en/article/generating-a-scorecard-with-ai)