---
title: "Cancel My Subscription"
url: "https://help.outdoo.ai/en/article/cancel-my-subscription"
language: "en"
last_updated: "2026-11-10T16:39:52.260Z"
---

# Cancel My Subscription

Learn how to cancel your Outdoo AI subscription and delete your account data through the Company Settings in just a few steps.

If you wish to cancel your subscription, follow these steps:

-   Log into your account as an admin

-   If you want a copy of your data first, open the **Data Privacy and Protection** page using this direct link: [Data Privacy and Protection](https://app.outdoo.ai/settings/conversation-capture/data-privacy-and-protection) (it isn't listed in the Company Settings menu). Click **Request Export** to request a full export of your account data. The export is emailed to you, usually within 1 to 2 hours

-   Go to **Company Settings > General Settings** and click **Delete Account** at the bottom of the page

-   Read the warning and click **Delete Account** to confirm. This permanently deletes call recordings, calendar meetings, team member data and integrations. Every team member except you is removed

![](https://cdn-assets.productfruits.com/a87043ad-5799-44ad-8859-75fac5e47ed4)

*Note: The recording link is valid for 30 days from the day of the cancel request.*

Hope this article was helpful. For any queries, please write to support@outdoo.ai

## Related articles

-   [Data privacy and account data](https://help.outdoo.ai/en/article/data-privacy-and-account-data)

-   [Deactivate a user](https://help.outdoo.ai/en/article/deactivate-user)

-   [Authentication Setup Guide](https://help.outdoo.ai/en/article/authentication-setup-guide)