---
title: "All CRMs"
url: "https://help.outdoo.ai/en/article/all-crms"
language: "en"
last_updated: "2026-11-10T18:02:06.840Z"
---

# All CRMs

See every CRM that connects to Outdoo AI, which ones have their own settings page, and how to connect the rest.

The All CRMs page is the directory of every CRM Outdoo AI can connect to. Use it to see what is already connected, to add a new CRM, or to open the settings for a connection you have set up.

Go to **Company Settings > CRM > All CRMs**.

## How the page is organised

The page splits your CRMs into two groups:

-   **Connected**: CRMs that are already linked to your workspace. Open one to configure it or to disconnect it.

-   **Available CRMs**: every other CRM Outdoo AI supports that you have not connected yet.

Each CRM appears as a card with its logo and a short description. Use the **Search** box at the top to find a CRM by name. Cards marked **Coming Soon** can't be opened yet, and a few CRMs need our team to finish the setup on our side before they can be switched on.

## Connect a CRM

-   Find the CRM you want in **Available CRMs** and click its card.

-   On the CRM's page, click **Connect**. Most CRMs use an OAuth sign-in, where you log in to the CRM and approve access for Outdoo AI. Some open a **Connection Details** form instead: Close.io asks for an **API Key**, and LeadSquared asks for its **Secret Key**, **API Host URL** and **Access Key**. Dynamics 365 and Monday CRM ask for your instance details in the form first and then open the sign-in.

-   Once the connection succeeds, the page shows **Connected** and the CRM moves into the **Connected** group on All CRMs.

You need admin rights in both Outdoo AI and the CRM to complete a connection. If the CRM's page shows **Contact Support** instead of **Connect**, click it to send a request, and our team will enable the CRM for your workspace.

## What connecting a CRM gives you

Once a CRM is connected, Outdoo AI can match recorded calls to the right account, contact, and deal, pull deals into the pipeline views, and write summaries and follow-up tasks back into the CRM. You choose these behaviours on the related settings pages:

-   [CRM Data Sync](https://help.outdoo.ai/en/article/crm-data-sync) controls what is synced in each direction.

-   [CRM Field Settings](https://help.outdoo.ai/en/article/crm-field-settings) controls which CRM fields are pulled into Outdoo AI. Open it with the **Configure** button on a connected CRM's page.

-   [Activity Association](https://help.outdoo.ai/en/article/associate-call-to-an-account-or-opportunity) controls how a call is matched to a record.

## Disconnect a CRM

Open the CRM from the **Connected** group, click **Disconnect**, and confirm. Disconnecting stops all future syncing in both directions. Data already written to your CRM stays there, and calls already matched to records in Outdoo AI keep their associations.

Hope this article was helpful. For any queries, please write to support@outdoo.ai

## Related articles

-   [CRM Data Sync](https://help.outdoo.ai/en/article/crm-data-sync)

-   [CRM Field Settings](https://help.outdoo.ai/en/article/crm-field-settings)

-   [Salesforce and Outdoo AI](https://help.outdoo.ai/en/article/salesforce-and-outdoo-ai)