---
title: "About Consent Profiles"
url: "https://help.outdoo.ai/en/article/about-consent-profiles"
language: "en"
last_updated: "2026-10-23T02:35:37.388Z"
---

# About Consent Profiles

Learn how to set up and manage consent profiles to notify call participants about recordings and obtain their consent across different regions, teams, and platforms.

Certain regions and states require that all parties on a call be informed about the recording. Familiarize yourself with the relevant laws and regulations for your location. As a best practice, Outdoo AI recommends notifying all participants about call recordings, regardless of location.

### Methods for Capturing Consent

Outdoo AI offers two ways to notify participants about the recording:

-   **Audio Prompt:** participants hear a short announcement at the start of the meeting saying that it is being recorded.

-   **Pre-call email:** customers receive an automated email 10 minutes before the scheduled call, reminding them that the meeting will be recorded.

### Managing Consent Settings

Consent needs often vary by region, team, or use case. Outdoo AI provides consent profiles to manage these requirements. You can create profiles for different teams or geographic areas to maintain compliance and streamline operations.

#### What You Can Do with Consent Profiles

-   Turn the pre-call email and the audio prompt on or off for each profile

-   Play the audio prompt in the language your participants speak, and pick the announcement and voice

-   Create separate profiles for different regions or teams

-   Assign a profile to each team member so the same rules apply to all of their calls

### Workflow: Setting Up Consent Capture

#### 1\. Create or Customize Consent Profiles

-   Go to **Company Settings > Conversation Capture > Consent Profile**

-   Use an existing profile or create new ones to meet specific needs

-   Enable at least one method of notifying participants: the audio prompt or the pre-call email

#### 2\. Assign Profiles to Team Members

-   Go to **Company Settings > People Settings > Team Management**, open a team member, and choose a **Recording consent profile**

-   Test profiles with a small group before broader deployment

### Best Practices for Compliance

-   Use audio prompts and pre-call emails universally for consistency

-   Validate new consent profiles with smaller groups before rolling them out

-   Stay updated on regional recording regulations to ensure ongoing compliance

Hope this article was helpful. For any queries, please write to support@outdoo.ai

## Related articles

-   [Create or Manage Consent Profile](https://help.outdoo.ai/en/article/create-or-manage-consent-profile)

-   [Can You Announce That the Meeting Is Recorded?](https://help.outdoo.ai/en/article/can-you-announce-that-the-meeting-is-recorded)

-   [Add or Manage Team Members](https://help.outdoo.ai/en/article/add-or-manage-team-members)
